Stephanie Meissner

Experience

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  Aetna

  Jul 2003 - Apr 2005

  Educator - Learning Consultant

  • Developed new hire training manuals and assessments for Life, Dental, Short Term Disability, and Long Term Disability (Group Insurance).• Delivered 2 four month new hire training programs comprised of classroom and on the job sessions and assessments.• Consulted with underwriting and sales leadership to identify and address learning gaps.• Developed and delivered Group Insurance product training to sales partners.• Cross trained medical insurance underwriters on Group Insurance products.• Managed training projects and collaborated with subject matter experts for development and delivery. Show less

• 

  UnitedHealth Group

  May 2005 - Mar 2019

  • Maintain knowledge of health plans, products and pricing tools in a rapidly changing healthcare reform environment.• Act as subject matter expert for pharmacy financial proposals and RFP responses.• Effectively manage Key Account book of business.• Analyze risk and evaluate data to make pricing decisions.• Prepare reports and gather data for renewal and reconciliation completion.• Develop relationships with sales, banking, billing and contracts.• Negotiate renewals with sales partners.• Resolve customer issues and concerns.• Take initiative to improve processes.• Developed and delivered ASO renewal and reconciliation training to fully insured Directors, Team Leads, and UWs.• Deliver training to sales to enhance collaboration and understanding of pricing and risk analysis.• Mentor new underwriters. Show less • Lead a team of 3-6 underwriters.• Managed ASO and fully insured book of business for multiple markets.• Prepare monthly fully insured renewal block reporting tool for distribution to UW/Sales VPs and directors.• Utilize block reporting tool to manage/track renewal negotiations and corresponding financial results.• Prepare and deliver broker book of business reviews with sales leadership. • Conduct case reviews according to Delegation of Authority guidelines.• Review renewals and new business cases to assist UWs in making case level decisions.• Lead weekly new business Hot calls and monthly Block calls with sales leadership.• Prepare and deliver performance appraisals and salary reviews.• Conduct team meetings and training as needed.• Assist UW VP and Director in completing forecasting models. Show less

  • Senior Financial Underwriter Consultant

    Jan 2010 - Mar 2019

  • Underwriting Manager / Team Lead

    May 2005 - Jan 2010
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  UnitedHealthcare

  Mar 2019 - now

  • Associate Director

    Mar 2023 - now

  • Underwriting Manager

    Mar 2019 - Mar 2023