Rory Jakes

Experience

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  Lockheed Martin

  Jan 1997 - Jan 2012

  Senior Technical Writer / eLearning Specialist

  Proven track record of meeting productivity and customer-satisfaction metrics. Maintained proper methodology for purposes of consistency and efficiency. Prepared and/or maintained documentation pertaining to programming, systems operation and user documentation. Produced a variety of technical documents, including software user’s manuals, and installation instructions. Worked closely with software engineers, subject matter experts, and other team members to gather and prepare technical information. Analyzed users' needs and created flowcharts, diagrams, manuals, algorithms and detailed sets of instructions.As an e-Learning Specialist I worked with analysis, design, development and implementation of Multimedia software. Worked with Multimedia Toolbook, Quest, Authorware and RoboHelp. I researched, prepared, and instructed software maintenance and database courses, and Computer Based Technical Orders (CBTO). I developed operational Computer Based Training design; provided Engineering, programming and writing skills in designing system level software to accomplish technically correct, edited and reviewed interactive courseware.I developed design strategy, conducted task analyses, generated detailed flowcharts, storyboards/scripts, established design conventions, and programmed/authored. Show less

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  Raytheon

  Oct 1997 - Jan 2014

  Experienced and dedicated Senior Systems Test Engineer with a proven track record of meeting productivity and customer satisfaction metrics. Demonstrated technical success integrated and tested complex system-software applications, collected and analyzed system data and verified and validated complex system of systems. Designed, developed and tested software scenario requirements. Analyzed data for discrepancies and provided operational test solutions. Created Engineering program presentations for customer dissemination. Streamlined test-analyst process 20% for Forward Base Flight Team by building, running and reducing radar scenarios supporting Ground Missile Defense (GMD) DigiSIM and Scenario Generation (SGEN). Show less

  • Senior Quality Assurance Engineer

    Nov 2012 - Jan 2014

  • Senior Systems Test Engineer

    Oct 1997 - Jan 2013
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  BAE Systems

  Jan 2014 - May 2016

  Quality Assurance Engineer

  I worked at BAE Systems in Nashua, NH as a Quality Assurance Engineer, performing 808 Quality Assurance Visual Mechanical Inspections (QAVMI) in a electromechanical manufacturing environment. Writing, assigning and facilitating Corrective Actions that contain and correct the non-conforming product and providing Preventative Actions, adhering to regulatory guidelines and specifications under the AS9100C umbrella. Performing audits and witnessing and approving the testing of software builds. Reviewing and validating sell-off product documentation including vibration and thermal testing. Show less

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  Agile Defense, Inc.

  May 2016 - now

  Technical Writer / Training Specialist

  Developing and presenting Touch Maintenance and Tester Technical Order Reviewers Training Guides and accompanying slide decks. Developing training materials for the Data Center Infrastructure Management (DCIM) Center. Writing the Installation and Maintenance Technical Orders.

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  C Squared Systems, LLC

  Nov 2018 - now

  • Technical Writer / Help Developer / Marketing

    Nov 2018 - now

  • Technical Writer / Help Developer / Marketing at C Squared Systems

    Nov 2018 - Nov 2018