
Aggelos Moutsas

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About me
Driving Business Growth through CX Innovation | Sales Account Manager @Pobuca | CX, Loyalty, CRM | Sales Development & Account management
Education

IEK AKMI
2017 - 2019Marketing/Marketing Management, General
University of Derby
2020 - 2023Bachelor's degree Business marketing managment
Experience

Papastratos S.A.
Nov 2017 - Apr 2022Digital and Remote Coach
Jun 2021 - Apr 2022Trainer - Digital and Remote Operations
Jun 2020 - Jun 2021Sales Representative
Nov 2017 - Jun 2020

GoStudent
Apr 2022 - Jul 2023•Leading and supporting a team of 12 Sales Representatives •Oversaw the overall sales objectives, goals and revenue of the Greek market •Coaching and scaling the team from 7 to 12 people in 6 months •Cross collaboration with Marketing and CS team to ensure smooth sales operations and effective strategies to achieve monthly and quarterly quotas•Monitoring sales KPIs and Team performance•Provided constructive performance feedback to employees by using BI Tool•Using reporting to Identify team pain points and built employee knowledge by continuous workshops, trainings, role-playing and delighting tasks Show less
Sales Team Lead
Sept 2022 - Jul 2023Account Manager
Apr 2022 - Sept 2022

Apifon
Jul 2023 - Aug 2024Senior Enterprise Account Executive•Develop and execute strategic plans to drive sales growth within assigned enterprise accounts •Build and maintain strong relationships with key stakeholders at enterprise-level clients, including c-level executive, department heads and decision makers •Identify and pursue new business opportunities within existing accounts, as well as through prospecting and networking •Collaborate with cross functional teams including sales engineers, product managers, and customer success managers to deliver comprehensive solutions to clients•Conduct thorough needs assessments and propose tailored solutions that address clients’ business challenges and objectives •Lead contact negotiations and ensure favorable terms and conditions for both the client and the company •Meet or exceed sales quotas and revenue targets on a consistent basis Show less

Vodafone
Aug 2024 - Mar 2025IT Sales Account Manager•Develop new business opportunities. Introduce Vodafone's ICT and IOT solutions to potential customers •Perform daily visits to customers, interact with IT decision makers (CTO,CIO), and analyze customer requirements to recommend relevant products and solutions •Present solutions and customer references in areas such as managed security, managed infrastructure (on-prem, collocation, cloud) and SaaS •Collaborate with TelCo account teams to identify and grow opportunities within the assigned territory •Build and maintain trustful and long term relationships with customers and be the lead point of contact for IT related matters and their digital transformation agenda •Negotiating terms and closing agreements with clients •Keeping truck of market trends and competitors to adapt sales strategies Show less

Pobuca
Mar 2025 - nowSales Account Manager•Build and maintain strong relationships with leading enterprises and organizations in Greece across various industries.•Engage directly with key decision makers including CMOs, CIOs, Heads of Digital, and Managing Directors to understand strategic priorities.•Act as a trusted advisor by understanding business needs and proposing tailored solutions in CX, Loyalty, CRM, and AI Virtual Assistants.•Conduct competitive analysis and stay informed about market trends to proactively address client challenges.•Collaborate closely with internal teams (Presales, Product, Project Management) to ensure smooth delivery of solutions.•Support clients in aligning customer experience strategies with business objectives by leveraging market intelligence.•Lead client presentations, product demos, and proof-of-concept initiatives.•Represent Pobuca in client meetings, business reviews, and industry events. Show less
Licenses & Certifications
- View certificate

Level Up CSP Copilot for M365 Sales Champion
MicrosoftJan 2025
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