
Thomas Condos, PMP
Eagle Scout

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About me
Client Delivery Coordinator at SwitchThink Solutions
Education

University of North Texas
2021 - 2023Master of Business Administration - MBA Information Technology
University of North Texas
2016 - 2017Bachelor's degree Entrepreneurship/Entrepreneurial Studies
Experience

Boy Scouts of America
Feb 2009 - Nov 2013Eagle Scout-Managed and organized a 5K fundraiser run for Beads of Courage as my Eagle Project.-Mentored and lead younger Scouts in progressing through the ranks.-Quartermaster of the entire Troop, kept track and managed supplies and equipment for 56 scouts.

Kroger
Nov 2011 - Oct 2014Customer Service Cashier/Supervisor-Worked from age 15 as a courtesy clerk until age 18 to a front end supervisor.

LIFETIME FITNESS
Sept 2015 - May 2017Rock Wall Supervisor-Supervisor of the Rock wall at Lifetime Fitness in Allen, Texas.-Oversaw and promoted rock climbing and it’s offered courses and lessons to all members of the club.-Ramped up rock climbing class utilization by 34%, as well as sold 23% more classes during my tenure.

Leslie's Poolmart, Inc.
May 2017 - Jan 2018Assistant Store Manager-Handled upwards of $3000 in cash daily.-Aimed to keep sales goals up and above the allotted budget.-Up sold and maintained an average sale ticket of $86/customer.

PetSmart
Jan 2018 - Jun 2018Merchandising and Inventory Leader-Tracked, recorded, and maintained accurate inventories for the entire store’s non-living goods. -Managed replenishment teams and offloaded multiple trucks worth of inventory from the truck to the sales floors multiple times a week.-Priced merchandise and created plan-o-grams for entire store.-Reduced shrinkage in the store by 23% in my time employed.

US Navy
Jun 2018 - Jun 2021-Action Officer and direct IT support to the Commander, Naval Surface Forces Material Readiness Officers, a GS-15 civilian and six Navy Captains, who manage and track over $24 billion in funds for naval shipyard repair and maintenance for the entire US Pacific Fleet.-Manages casualty reports message traffic for over 46 naval surface vessels. -Assists in preparing briefs given to the Commander, Naval Surface Forces. (3-Star Admiral)-Managed five projects including Flag level Summits and Seminars.-#1 of 18 Junior Officers (O-2) on a 3-Star level staff. Show less
Force Material Readiness Action Officer / IT Supporting Officer
Feb 2020 - Jun 2021Surface Warfare Officer / Network Security Officer
Jun 2018 - Feb 2020

Fiserv
Jun 2021 - Feb 2022Program Analyst-Works under supervision to receive and analyze large and complex data sets from multiple sources; has project responsibility with input into procedural processes and outcomes.-Analyzes business models to required effort and provides an analysis of return on investment and market and competitive comparisons.-Assists in project management for products such as LynxGate, XP2, NEXT, and others.

SwitchThink Solutions
Feb 2022 - nowIT Client Delivery CoordinatorAct as primary project management resource in Client Services for credit unions converting to and leveraging SwitchThink’s CUSO offerings.-Manage several concurrent CU cloud hosting conversions of varying length and complexity within the following core and virtual machine hosting solutions: Managed Service, SaaS, DRaaS, IaaS, Enterprise Cloud Solutions. -Ensure delivery of conversion deliverables from differenttechnical teams including Architecture, Platform/Server, Network, Operations, InfoSec through project management tools (Jira, Confluence, SalesForce).-Motivate remote teams who do not report to me to deliver project artifacts that range from initial corenetwork connectivity and install, VM hosting and maintenance, database creation, to operations automation.-Host client meetings to report on project status, adapting to individual client communication styles, technical acumen,and business needs.-Leverage diverse technical knowledge gained by collaborating with internal teams to provide clients with quick answers, protecting those teams and concealing internal processes.-Participate in daily and weekly stand-ups with Director of Client Services, as well as other Directors and C-level executives, providing project updates including risks. Show less
Licenses & Certifications

Project Management Professional (PMP)
Project Management InstituteNov 2020
Network Security Officer Certification
US NavyJun 2019
Volunteer Experience
Eagle Scout
Issued by Boy Scouts of America on Oct 2008
Associated with Thomas Condos, PMP
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