Den Ol

Experience

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  Power Station

  Jan 2002 - Jan 2007

  Assisant Manager
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  Fry's Electronics

  Jun 2007 - Jan 2013

  Tech Team Supervisor

  Manage all deliveries, camera installation, wireless installation, TV installationManage service dept. at Fry’s Electronics repairs and customer opportunitiesOrder parts for computer repairs that are not available in storeAssist computer service technicians with elevated repair issues that service technicians cannot solveHelp in-store technicians in keeping the store running smoothlyWork with the sales team in cross promotion for Fry’s services

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  WD, a Western Digital company

  Jan 2013 - now

  Datacenter Test Technician

  -Install multiple OS (Windows and Linux) on various RAID/JBOD server systems-Debug systems and report issues on a central database for review and support-Set up new systems/servers, break down old/outdated servers for retirement-Make RAIDs and install software on LSI, Adaptec, Atto, Supermicro, Promise, 3ware, HighPoint controllers-Run performance tests on systems and compare data between different firmware and/or competitor hard drives-Troubleshoot and determine issues between firmware, system, and software-Research and maintain updates for hard drive controller firmware-Write Procedures for test set ups and train incoming FIT Engineers on test procedures.-Set up Analyzers such as XGIG , Lecroy and Serial Tek for debuggin-Run test such as Terasort , NMBench, MRBench , Teragen , DFSIO, on Hadoop.-Set up and basic testing on NAS systems.-Basic Knowledge of Openstack Show less