Nikhil Bhan

Experience

• 

  Infosys

  Sept 2008 - now

  • Understanding of Warehouse and Distribution processes in the Supply Chain of a leading US FMCG company.• Working as a Subject Matter Expert for in-house and vendor applications to solve issues within defined SLAs.• Troubleshooting and resolution of warehouse application issues escalated from customer support.• Executing maintenance procedures, including system upgrades, patch management, and system backups.• Implementing Unix scripts that enable support team to reduce the turnaround time of root cause analysis.• Mentoring of team members and creating multiple documents to retain critical business knowledge within the team. Show less

  • Senior Consultant & Domain Architect

    Dec 2020 - now

  • Technology Lead

    Jan 2017 - Nov 2020

  • Technology Analyst

    Jan 2015 - Dec 2016

  • Technology Analyst

    Mar 2012 - Dec 2014

  • Senior System Engineer

    Apr 2009 - Feb 2012

  • Software Engineer Trainee

    Sept 2008 - Mar 2009