Sandeep Shukla

Experience

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  CMS IT SERVICES Pvt. Ltd.

  Dec 2017 - Jul 2018

  Information Technology Trainee

  • Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment & Managed laptops, desktops, and printers companywide. Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.• Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels.• Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network. Show less

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  Onward Eservices Limited

  Jul 2018 - Mar 2019

  IT Onsite Engineer

  • Performed All Level of Hardware and Software System Support for 2000 Computes and 8 Printers.• Have hands on experience on servers and Active Directory.• Installation, Configuration and Troubleshooting of Microsoft Windows.• Configure access to shared folders, manage shared folder permissions, Configure file system permissions, Ownership of files and folders.• Managing remote location trough Remote Connection Tools like Remote Desktop, Zoho, AnyDesk, TeamViewer etc.• Responsible for Software, Application installation and monitoring performance.• Troubleshooting, installing and configuring Mail Clients like MS-Outlook& Outlook Express, Window Mail and Skype.• Manage Antivirus (Symantec Endpoint Protection). Troubleshooting and problem solving on the network.• Installation, configuration and maintenance of Local and Network Printers. Show less

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  TA Digital

  Mar 2019 - Sept 2021

  Associate System Engineer

  • 2 Year of Cross-Platform experience in System Engineer including Analyzing, Installing, Maintaining and Repairing Software, Hardware, Peripherals and Networking.• Superior Troubleshooting and Technical Support abilities with migration, network connectivity, Security and Database Applications. Develop Exceptional Relationship with Co-workers, Management and End users.• Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows (All versions) & MS- DOS and the willingness to learn and effectively apply new technologies. Have hands on experience on Multi-Vendor Servers (Dell–OptiPlex 3020,5050, Lenovo All in one, Acer Veriton etc.) Show less

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  DXC Technology

  Sept 2021 - Feb 2022

  Associate Professional Technical Support
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  Windmoeller & Hoelscher Group

  Feb 2022 - now

  • Senior System Engineer

    Apr 2024 - now

  • System Engineer

    Feb 2022 - Apr 2024