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Vatsala Sarda

Vatsala Sarda

Lead operations representative

Followers of Vatsala Sarda492 followers
location of Vatsala SardaGurgaon, Haryana, India

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  • Timeline

  • About me

    Business Transformation | Gen AI | Intelligent Automation | RPA | Lean Six Sigma Certified Black Belt | Design Thinking

  • Education

    • VIVEK HIGH SCHOOL

      -
      C.B.S.E

    • School of Inspired Leadership

      2014 - 2015
      Master of Business Administration (MBA) General management

    • Delhi University

      2006 - 2009
      BA Mathematics honours

  • Experience

    • Bank of America

      Nov 2009 - Jul 2012
      Lead operations representative

      As a Lead Operations Representative Managed and Controlled the entire remittances cycle of INR & Forex paymentsAlong with cross-functional teams ensured efficient customer handling, error free service delivery within stipulated Turnaround Time across branchesGuaranteed processing and reconciling of critical e-tax payments for Fortune 500 companies. .Execute manual processing with proper documentation and follow- up

    • Genpact

      May 2015 - May 2019

      Lean six sigma black belt

      • Senior Manager, Lean Digital Transformation

        May 2017 - May 2019

      • Manager, Lean Six Sigma

        May 2015 - May 2017

    • IBM

      May 2019 - Nov 2020
      Senior Manager

    • Accenture

      Nov 2020 - Dec 2023
      Business Transformation

  • Licenses & Certifications

    • Lean Six Sigma- Black Belt

    • Project Management Program