Meriam Flood

Experience

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  Greenbrier Volkswagen

  Jul 2009 - May 2010

  Service Cashier

  Process warranty claimsCreate service invoicesCustomer ServiceTake payments of services and/or parts

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  BB&T

  Sept 2010 - Dec 2012

  Senior Teller
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  Susquehanna Bank

  May 2013 - Jun 2014

  Customer Service Representative

  Customer ServiceProcess normal teller dutiesAssist in opening personal accounts Assist Supervisor in various tasks when needed

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  Monarch Bank & Mortgage

  Jun 2014 - Aug 2015

  Draw Administrator

  - Responsible for submitting construction draws.- Update builders risk insurance and hazard insurance on construction loans.- Provide excellent customer service.- Assist loan processors and loan service department when requested

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  National Bank Of Texas

  Mar 2016 - Feb 2017

  Bank Teller

  - Participate in the daily operations of the branch.- Responsible for delivery of superior quality service while adhering to corporate,regulatory and audit guidelines.- Provide timely and efficient completion of client transactions while maintainingaccurate records- Thorough proper handling of all monies assigned

• 

  GM Financial

  Feb 2017 - May 2018

  Lease Account Receivable/Adjustment Representative

  - Reconcile various lease payments instruments to ensure system of record andpayment instrument that include payoffs and total loss for timely release ofcleared title and/or contract.- Follow established procedures for processing cash.- Provide quality customer service to incoming calls and written requests as needed.- Process Lease Service requests from Collections and Customer Service.- Research and process chargeback, returns, and bad checks.- Provide quality customer service to written requests.- Process and monitor all customer refunds. Show less

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  National Bank Of Texas

  Aug 2018 - Dec 2020

  - Assist customers needing loan information and with completing loan applications.- Obtain loan documents necessary to process new loans, explain documents tocustomers and obtain signatures.- Assist lending officers with preparation of loan write up and collateralevaluations. - Participate in the daily operations of the branch.- Responsible for delivery of superior quality service while adhering to corporate,regulatory and audit guidelines.- Provide timely and efficient completion of client transactions while maintainingaccurate records- Thorough proper handling of all monies assigned

  • Loan Administrative Assistant

    Mar 2019 - Dec 2020

  • Bank Teller

    Aug 2018 - Mar 2019
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  Vintage Estates Title & Escrow

  Jan 2021 - now

  Loan Processor