Pradeep Nara

Experience

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  Tata Consultancy Services

  Feb 2001 - Apr 2015

  Program Manager
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  P&O Nedlloyd (thru TCS)

  Mar 2001 - Aug 2004

  Project Lead/ Project Manager

  o Prepare and present weekly and monthly status reportso Client liaison for requirement gathering and project executiono Resource Planning and estimationo Mentoring of the team membersKey Highlights: Customer satisfaction index received – 100%

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  Procter & Gamble (thru TCS)

  Sept 2004 - Nov 2005

  Project Manager

  o Schedule, estimate, cost budget, track project statuso Resource planning and estimationo Resource planning and estimation, project execution schedule and trackingo Oversee training and mentoring of the teamKey Highlights: Customer satisfaction index received – 100%

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  Halliburton (thru TCS)

  Dec 2005 - Mar 2008

  Account Manager

  o Schedule, estimate, cost budget, track project status and coordinate the activities related to key initiativeso Coordinate weekly/ monthly project status meetings and status reportso Report project status and present metrics to all the stakeholderso Define various KPIs and SLAs and report themo Communicate project issues, risks and status to the management at regular intervals.o Oversee training, employee engagement, and mentoring

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  NYK Line (thru TCS)

  Jun 2008 - Jan 2010

  Business Relationship Manager

  o Handled $10~$15 million annual program portfolio as P&L responsibilityo Responsible for account planning, new and existing business development, contract management and negotiation, project planning & deliverieso Ensured alignment of business and strategic goals across diverse enterprise programs and projectso Accountable for development and growth of over 120+ onsite and offshore associates, including strategic and continuous improvement, development, training, resource, cost, process, contract, hiring, and onboarding.o Program financial management including forecasting, monthly reconciliation and contract invoicingo Interact with executive leadership (VPs, Exec Directors, Directors, Managers) to drive continuous improvement, initiatives and status reviewso Ensure quality, budget, timelines and customer satisfaction through nurturing existing relationshipo Change Management and Organization Changes implementationo Talent Management, Performance Management, Employee Engagement, Skill Assessment, Training Need Analysiso Resourcing, hiring, and conducting various trainings for the teamKey Highlights:o Migrated and negotiated the entire project from Time and Material to Fixed costo Attrition in the project was one of the lowest across organization due to effective trainings and employee engagement Show less

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  BNSF Railway (thru TCS)

  Feb 2010 - May 2011

  Business Relationship Manager

  o Handled multi million annual program portfolio as P&L responsibilityo Responsible for account planning, new and existing business development, contract management and negotiation, project planning & deliverieso Ensured alignment of business and strategic goals across diverse enterprise programs and projectso Accountable for development and growth of over 120+ onsite and offshore associates, including strategic and continuous improvement, development, training, resource, cost, process, contract, hiring, and onboarding.o Program financial management including forecasting, monthly reconciliation and contract invoicingo Interact with executive leadership (VPs, Exec Directors, Directors, Managers) to drive continuous improvement, initiatives and status reviewso Ensure quality, budget, timelines and customer satisfaction through nurturing existing relationshipo Change Management and Organization Changes implementationo Talent Management, Performance Management, Employee Engagement, Skill Assessment, Training Need Analysiso Resourcing, hiring, and conducting various trainings for the teamKey Highlights:o Increased TCS business by 2 foldo Migrated and negotiated the entire project from Time and Material to Fixed costo Attrition in the project was one of the lowest across organization due to effective trainings and employee engagement Show less

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  Target (thru TCS)

  Aug 2011 - Sept 2012

  Program Manager

  o Establish the Managed Services for packageso Plan integration and rationalization of different third-party packageso Define reporting dashboards (Operational, Tactical, Executive) and KPIso Initiate, plan, execute and monitor the projecto Review/finalize the business requirements with business teamo Change management and establish Demand Management frameworko Hiring, Talent Management, Performance Management, conduct organization trainingsKey Highlights: O $0.6M per month savings by setting up Managed Services and rationalization of the packages o 75 sun-setting packages identified and implemented Show less

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  Sears Holdings Corporation (thru TCS)

  Nov 2012 - Jan 2015

  Program Manager (Information and Technology Group)

  o SPOC for projects intake, and prioritization for the analytics platformso Schedule, estimate, cost budget, resource allocation and assignments, track project status and coordinate the activities related to key initiativeso Worked closely with PMO office for critical and large projectso Manage Incident Management, Communication Management, and operational updates for the community of various platformso Availability management, Capacity management for Teradata systemso Establish governance and org structure, and define RACI and R&Ro Work with Business and Product Owners on the business requirementso Facilitate Change Management and organizational changes o Provide Agile leadership coaching and training to Scrum Masters, Product Owners, Functional Managers, and Executiveso Resourcing, hiring, performance management, succession planning, conduct organizational trainings to create effective cross-functional teamsKey Highlights:O $1M per month savings by setting up performance initiative for Teradata applicationso 100+ sun-setting applications identified with the liaison of production supporto 40% cost reduction by implementing offshoring modelo Effective and motivated team delivered projects without missing any deadline Show less

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  Digital Minds Technologies Inc.

  May 2015 - Nov 2016

  Account Manager

  o Project management, strategic planning and business process improvementso Schedule, estimate, cost budget, and coordinate for new projects.o Ensured alignment of business and strategic goals across diverse enterprise programs and projectso Implement strategic improvement initiatives to drive efficiency and optimization e.g. legacy modernization, automation and process improvementso Program management including risk, issue tracking and escalation managemento Resourcing, hiring, talent management, conducting various trainings for employee engagement and organizational effectiveness Show less

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  Northwestern University

  Aug 2017 - Jun 2018

  Master Of Science in Law

  Data Privacy and Security Laws • GDPR • Contracts • Business Formation and Combinations • Healthcare Law and regulations • Regulatory issues in emerging industries • IP Laws