James Aro

James Aro

Various roles held

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location of James AroGreater Brisbane Area

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  • Timeline

  • About me

    Branch Manager at O'Brien Glass Industries

  • Education

    • Pakuranga College

      1995 - 1998
      High School
  • Experience

    • Customer Service Sports Butcher

      Jan 1998 - Apr 2007
      Various roles held
    • O'Brien Glass Industries

      Nov 2008 - Feb 2019

      • Maximising the team's productivity by planning the daily routes and time-manage the team of 15repair technicians.• Facilitating monthly team meetings when required.• Attaining quotes and sourcing original parts for jobs from suppliers.• Managing glass replacement bookings and assisting customers with their queries and complaints tomeet their needs.• Assisting in the workshop when required (windscreen repair and replacement, windscreen chiprepair, side and rear window replacement, ADAS windscreen calibration in accordance with thevehicle manufacturer's specifications and Australian safety standards).• Acting Branch Manager when required. Show less

      • Customer Service Advisor

        Oct 2015 - Feb 2019
      • Regional Safety Coordinator

        Oct 2015 - Jan 2018
      • Auto-glazier/ Repair Technician

        Nov 2008 - Oct 2015
    • Carglass Sweden

      Mar 2019 - Oct 2019
      Glass Technician
    • O'Brien Glass Industries

      Nov 2019 - now
      Branch Manager
  • Licenses & Certifications

    • Certificate V Automotive Glazing Technology

      Murray Mallee Training Company Ltd (MMTC Ltd), Brisbane, Australia
      Feb 2016