James Aro

Experience

• 

  Customer Service Sports Butcher

  Jan 1998 - Apr 2007

  Various roles held
• 

  O'Brien Glass Industries

  Nov 2008 - Feb 2019

  • Maximising the team's productivity by planning the daily routes and time-manage the team of 15repair technicians.• Facilitating monthly team meetings when required.• Attaining quotes and sourcing original parts for jobs from suppliers.• Managing glass replacement bookings and assisting customers with their queries and complaints tomeet their needs.• Assisting in the workshop when required (windscreen repair and replacement, windscreen chiprepair, side and rear window replacement, ADAS windscreen calibration in accordance with thevehicle manufacturer's specifications and Australian safety standards).• Acting Branch Manager when required. Show less

  • Customer Service Advisor

    Oct 2015 - Feb 2019

  • Regional Safety Coordinator

    Oct 2015 - Jan 2018

  • Auto-glazier/ Repair Technician

    Nov 2008 - Oct 2015
• 

  Carglass Sweden

  Mar 2019 - Oct 2019

  Glass Technician
• 

  O'Brien Glass Industries

  Nov 2019 - now

  Branch Manager