
Arpit Arora
Software Quality Analyst

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About me
Staff Engineer at Nagarro | Certified in CSM® and ISTQB® | B1/B2 Visa Holder for USA | Work Permit Holder for Germany
Education

Ryan International School
1995 - 2009Non-Medical A
Guru Gobind Singh Indraprastha University
2009 - 2013Bachelor of Technology (B.Tech.) Computer Science A
Experience

Landis+Gyr
Aug 2013 - Oct 2017Software Quality AnalystClient: TEPCO, Japan• Implemented tailored testing methodologies to ensure the functionality of applications and new features in internet of things (IoT) smart meters• Managed the daily tasks of the sprint team and promptly reported/escalated any roadblocks encountered• Conducted demonstrations of tested features and enhancements to the onshore product management team following each sprint• Ensured the timely completion of all projects undertaken• Contributed to the development of comprehensive test plans, scenarios, and data to meet project requirements and organizational quality standards• Collaborated with stakeholders in planning iterations, conducting retrospectives, participating in daily stand-up calls, and reviewing weekly status reports• Conducted analysis on user stories and product specifications to acquire necessary knowledge• Created and executed system-level test cases and procedures manually, analyzing the results• Developed test plans and strategies as required, executing test cases and scenarios to verify functionality• Investigated and diagnosed the root cause of product issues or defects• Collaborated with both client and internal teams to address testing concerns throughout the project lifecycle• Provided input and estimates for project planning activities related to QA tasks, ensuring timely and accurate communication of the tasks, risks, and issues to project stakeholders• Developed comprehensive test plans, test cases, and executed them diligently as a test engineer• Maintained a high-performance environment, meticulously logging and tracking defects until resolution• Facilitated daily sync calls with the North America team and distributed daily handoff mail to stakeholders• Conducted knowledge transfer sessions for onshore counterparts during onsite tenure in Atlanta, USA, and gatheredclient requirements for subsequent releases• Developed expertise in monitoring performance counters, data capture, and report presentation Show less

India Fares Hub Private Limited
Nov 2017 - Dec 2018Co-Founder• Oversaw operations as Co-Founder of a travel business, establishing physical offices in both India and the USA• Provided leadership and direction to a 30-member team• Achieved success in pivotal areas such as marketing (utilizing Google AdWords), pricing (utilizing Amadeus), attracting international clientele, and customizing packages to meet buyer specifications• Acquired in-depth knowledge of launching a business from inception, ensuring compliance with statutory and taxation requirements• Identified opportunities for enhancement and effectively implemented improvements across processes, products, and delivery methods Show less

Sunil Hosiery Products
Jan 2019 - Feb 2022Senior QA Engineer• Spearheaded the analysis, strategizing, and execution of a web-based ERP application comprising diverse modules such as purchase, inventory, production, sales, and accounts• Reported, scrutinized, and effectively remedied issues arising from ERP implementation• Managed unit and system integration tests for various ERP modules, meticulously tracking bugs using excel• Facilitated coordination with the development team for defect discussions and ensured their timely resolution• Documented processes and issues pertaining to the ERP and associated systems for future reference Show less

R Systems
Apr 2022 - Dec 2023Scrum MasterClient: AIRES, USAAires, a renowned relocation industry leader based in the USA, specializes in providing comprehensive support for employee relocations, both individual and family-based, for client companies worldwide. With an expansive network of trusted service providers, the project aimed to deliver a tailored experience with seamless communication and oversight throughout the relocation process.• Led a cross-functional development team of 20 members, divided into 3 scrum teams, in successfully implementing scrum methodologies• Catalyzed a remarkable productivity surge of over 30% as a proactive change agent within the team• Oversaw core scrum events within the team environment, including sprint planning, daily scrum, sprint review, and sprint retrospective• Functioned as a facilitator, ensuring swift identification, communication, and resolution of risks, and impediments• Provided valuable support and guidance to the product owner in refining and maintaining product backlogs• Maintained meticulous oversight and reporting on all tasks and activities assigned to the scrum team• Leveraged jira, confluence, and miro board tools proficiently to compile and disseminate team metrics, encompassing sprint velocity, burndown chart, defect rate, capacity planning, and resource utilization• Coached the scrum team in adhering to scrum values to effectively achieve sprint goals Show less

Nagarro
Feb 2024 - nowStaff Engineer (Scrum Master)Client : Manulife
Licenses & Certifications

ISTQB® Foundation Level
ISTQB® - International Software Testing Qualifications Board- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceSept 2023
Languages
- enEnglish
- hiHindi
- puPunjabi
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