
Ankur Sobti
Team Lead

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About me
IT Service Owner / System Manager/ Experienced IT Architect / Team Leader
Education

Fertilizer Model Sr Sec School
-
National Institute of Technology Rourkela
1994 - 1998
Experience

Zensar Technologies
Oct 1998 - Feb 2002Team LeadConsultant for US, Hong Kong and Singapore clients:- Team Lead and Single-point contact between onsite and offshore teams for development of various client projects- Designing Java applications and developing various modules for them- Planning projects based on customer needs- Testing, de-bugging and technical support during UATBuzzwords - Java, BEA Weblogic, VB 6, HTML, CSS, Web Technologies.

Nice-business Solutions Finland Oy
Mar 2002 - Feb 2010Infra, Configuration and Requirement Management for Nokia FM/Internet Radio- Requirements management and intial concepting- Build management & version control - Automation- Designing and implementing the configuration framework and related processes- Operations Support for Production Environment- Maintaining Configuration of Dev. and IT environments - Server and application software administration- Deployment ManagementBuzzwords: Clearcase, Subversion, Requirement Management, Release Management, Environment Migration Show less Configuration and development of Nokia Search Platform- Search Server Configurations for Nokia Internet and Intranet sites.- Integrating various Nokia units on Search Platform.- Helping Nokia sites to be Search Optimized.- Build and Configuration Management for development packages.- Advanced Support for internal Search customersBuzzwords - Inktomi Search Server, Ultraseek Server, Search Optimization, Build Management.Achievements: Special award from Nokia for getting high score in satisfaction feedback. Show less
Infra & Configuration Manager / Requirements Manager
Jan 2006 - Feb 2010Software Build and Release Manager
Jan 2005 - Dec 2005Advanced Application Specialist / Configuration Manager
Mar 2002 - Dec 2004

Nokia
Mar 2010 - Apr 2013Service Management of complex global Nokia Care system - Managing Operations team providing 24X7 support- Incident & Problem Management - Vendor management- Development/Release Management of Project using Agile Technology (Scrum).- Virtual team management - Offshore development management- Requirements and Need Management- Managed the product backlog together with the stakeholders.- Migration PlanningBuzzwords: Siebel, CRM, Agile approach, Agile transition, Global solution, Requirement Management, Release Management, Service Requests, Offshore, Virtual team, SharePoint, QlikView, Accept360Achievements:Special award for achieving Service Optimization and valuable cost saving. Show less IT Concept and Requirement Management for global Nokia Care system - Interpreting business & process requirements into system specifications- Defining complex integration concepts- Need and Requirements Management - Stakeholder Management- Acquiring User Acceptance from global key users- Supplier and Vendor ManagementBuzzwords: Siebel, CRM, IT Concepting, Agile transition, Global solution, Business Product Owner, Requirements Management, Virtual team, DocLib, SharePoint, Accept360 Show less
IT Service / Project Manager
Jan 2012 - Apr 2013IT Concept Owner
Mar 2010 - Dec 2011

Moodwonder
Apr 2013 - Feb 2015Project Manager / Co-FounderCreated an advanced web tool to measure and manage employee engagement continously.The tool fills the gaps between pulse surveys and annual/bi-annual employee surveys. It provides an open and real-time feedback, creating a truly happy workplace.Defined and developed the tool by defining the core functinalities.Direct and indirect marketing, using social media, of the tool.

Vopit Oy / Microsoft, Finland
Mar 2015 - Aug 2015ConsultantService Manager for application for Microsoft Devices - Service Management of the system used for communicating with mobile devices. - Incident & Problem Management. Ensuring SLA delivery timelines and continuity management. - Achieving continual service improvement. Process management and process developing according to ITIL processes.Achievements - Smooth transition of applications to new Windows based platforms.

Experis Finland
Nov 2015 - Dec 2015Project ManagerManaging development of the new version of Service Repair offerings from Kone.- Coordinating development of changes and new features in 5 related systems needed for the new offerings.- Creating Time and resource plans for development schedule.- Anticipating and mitigating potential roadblocks in the development schedule.- Updating IT Management Team about overall project progress.- Coordinating with business representatives to understand requirements and to maintain their confidence towards IT. Show less

Vattenfall
Jan 2016 - Feb 2024Infrastructure Architect / Solutions Designer- Responsible for creating the target E2E infrastructure designs for various projects by using the reference architecture. Assist projects as IT security expert.- Translate delivery requests into IT infrastructure components and necessary competencies.- Involve necessary IT operations departments to come to a suitable delivery solution.- Assisting in troubleshooting and resolving production issues.- As a technical reviewer, guiding various IT projects for technical, security and operations preparedness. Show less

Sandvik
Feb 2024 - nowIT Service Owner
Licenses & Certifications

ITIL Foundation
EXINOct 2013
Honors & Awards
- Awarded to Ankur SobtiSpecial Recognition Nokia Aug 2012 Special award for achieving Service Optimization and valuable cost saving.
- Awarded to Ankur SobtiSpecial Recognition Nice Business Solutions Jan 2004 Special award from Nokia for getting high score in satisfaction feedback
Languages
- enEnglish
- fiFinnish
- hiHindi
- puPunjabi
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