Justin Heng

Justin Heng

Senior Sales Executive / IT Administrator

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location of Justin HengSelangor, Malaysia

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  • Timeline

  • About me

    Head of BD & Partnerships | Fintech | Exchange | Crypto | Cefi | Global Markets Experts

  • Education

    • Tunku Abdul Rahman University of Management and Technology

      2001 - 2005
      Advanced/Higher/Graduate Diploma Computer Science/ Information Technology Grade B/2nd Class Upper

      Aktiviti dan Persatuan:Swimming Club

    • Campbell University

      2003 - 2005
      Bachelor's degree Computer Science Grade B/2nd Class Upper
  • Experience

    • WZ Satu Berhad (formerly known as WZ Steel Berhad)

      Jan 2005 - Jun 2008
      Senior Sales Executive / IT Administrator

      -Established new client and maintaining existing customers relationship.-Research and identify new potential customers and ensure requests are met with the highest level of client service. -My greatest achievement in this company is I have exceeded my sales budget (MYR 400k) for 150% during third month of service. - Structuring and sourcing the accurate data from the outdated system; final testing and evaluating the database is accurate and complete.

    • Harlows & MGI (M) Sdn Bhd

      Jun 2008 - Apr 2010
      Money Broker for FX (Senior Executive)

      - Generate brokerage from clients (Interbank FX traders), in order to ensure achievements in team's objectives.

    • Hong Leong Bank Berhad

      Apr 2010 - Jan 2012
      Global Market FX Corporate Sales (Assit. Manager)

      - Possessed a solid understanding of the product and tapped into market information through subscribed information services to ensure a good level of product knowledge.- Priced FX and FX Option structured products using Murex.- Established strong relationships with customers by understanding and anticipating their business requirements and providing bespoke advice and solutions to add value.- Planned and coordinated marketing visits to ensure efficiency in both time and cost.- Monitored sector performance and reported to the Sector Head, discussing business strategy to achieve sales targets and grow the portfolio.- Contributed to optimizing retention of existing business and fostering customer relationships to grow market share or at least maintain it in a highly competitive industry.- Contributed to enhancing the service image of the bank.- Worked closely with other banking divisions (e.g. Relationship Manager, Business Manager, Compliance, Operations, etc.) to ensure the delivery of the best service to clients. Tunjukkan kurang

    • J.P. Morgan

      Jan 2012 - Jan 2020
      CIB Sales and Marketing - Local Market Sales

      - Managed a diverse portfolio of clients, including multinational corporations, local corporates, asset management firms, and other financial institutions in Malaysia and Singapore.- Provided expertise in Rates related structures, FX related structures, FX Options, and eFX platform (JP Morgan Market), achieving top volume ranking from Euromoney FX Poll for three consecutive years.- Offered advisory services on global markets and local regulatory landscape to both local and foreign clients.- Collaborated actively with offshore sales partners in the US, Europe, and Asia, providing foreign clients with accessibility to the MYR onshore market.- Worked closely with the relationship manager, compliance, operations, trading, and structuring team to ensure comprehensive client coverage, including fulfilling client requests for market updates, executing client orders, and providing institutional clients with information about specific products.- Trained and mentored interns and junior team members (1-2 persons at a time, accumulating 8-10 persons so far) on job responsibilities, attitudes, motivation, ethics, personal progression, and values in alignment with the firm's culture, core values, principles, policies, and code of conduct, driving their success and contributing to the firm's growth. Tunjukkan kurang

    • Hong Leong Bank Berhad

      Sept 2020 - Jan 2022
      Global Markets - Corporate Solutions, Senior Manager

      - Proven track record in managing and coaching sales teams to achieve sales targets and grow business portfolios.- Expertise in distributing a diverse range of Global Markets products and providing bespoke services to meet client's hedging requirements.- Strong ability to identify new business opportunities and drive new product development initiatives.- Achieved significant sales growth for newly onboarded clients, growing one account from MYR 2.2mio to MYR 4.6mio in two years and landing the largest sales ticket of the year for two consecutive years.- Managed a personal portfolio covering Corporate and Structured Finance ("CSF"), which included local Large Corporations, GLCs, and NBFI.- Worked with CSF relationship managers on opportunity identification, progression, and closure, leveraging all routes to market to achieve cross-selling objectives and franchise growth.- Distributed a diverse range of Global Markets products, including FX, FX options, IRS, CCS, and Commodities.- Established and serviced CSF clients by providing innovative ideas, timely market information, pricing, and bespoke services based on a deep understanding of client’s hedging requirements (derived from FX exposure and funding).- Reinforced the company vision by tying it to team and individual goals, managing the balance of annual target, personal development, and short-term demands.- Initiated and drove new product development by providing training and knowledge-sharing sessions to relationship managers and product partners. Tunjukkan kurang

    • HATA

      Jan 2022 - now

      -Oversee acquisition and relationship management of HNWI and Corporate clients.-Lead strategic partnerships in the blockchain sector, managing negotiations and project execution.-Foster ongoing collaborations, working with marketing, tech teams to drive project success and user growth.-Spearhead brand promotion and event planning, enhancing market awareness of our platform.-Monitor market trends, identify valuable industry resources, and explore innovative business avenues.-Research and cultivate relationships with key industry players to strengthen partnerships.-Work closely with management and marketing colleagues on investment strategies.-Assist business units in media-related activities for favorable coverage. Tunjukkan kurang Product Manager at Hata-Transitioning from a seasoned sales professional in the financial market to a versatile Product Manager at Hata, I embraced the challenge of diving deep into the blockchain technology landscape. My background in financial markets, combined with determination and dedication, equipped me to spearhead the development of Hata's crypto exchange, ensuring a seamless integration of complex technological and compliance components.Key Responsibilities:1. Strategic Product Development: Led the ideation, creation, and execution of product strategies tailored to the evolving needs of the fintech industry.2. Team Collaboration: Worked closely with cross-functional teams, ensuring timely delivery of high-quality products.3. Market Analysis: Conducted regular market research and competitive analyses to keep Hata at the forefront of industry trends.4. Customer Engagement: Engaged directly with users, gathering feedback and insights to continually refine our product offerings.5. Banking Relationship Management: Managed crucial banking relationships, focusing on account management and optimizing cash flow solutions.Key Achievements:1. Successfully transitioned from a sales role to mastering the intricacies of blockchain technology, infrastructure, and the crypto landscape within a year.2. Played an instrumental role in building a crypto exchange from scratch, understanding and integrating essential components like identity verification, sanction screening, KYC workflows, compliance, risk management, travel rules, and transaction monitoring.3. Implemented efficient project management methods, as outlined here, to enhance project efficiency.4. Led vendor scouting and assessment, reviewing over a dozen vendors to select the most capable and cost-effective solution. Successfully negotiated favorable terms and pricing, resulting in significant savings for Hata. Collaborated with various vendor teams to integrate their services seamlessly into Hata. Tunjukkan kurang

      • Head of Business Development and Partnerships

        Jan 2023 - now
      • Product Manager/ Banking Relationship Manager

        Jan 2022 - now
  • Licenses & Certifications

    • Pasaran Kewangan Malaysia Certificate (PKMC)

      ACI-Financial Markets Association Malaysia
      Nov 2009
    • The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)

      LinkedIn
      Jan 2020
      View certificate certificate
    • Coaching Skills for Leaders and Managers

      LinkedIn
      Jan 2020
      View certificate certificate
    • Interpersonal Communication

      LinkedIn
      Jul 2020
      View certificate certificate
    • Jodi Glickman on Pitching Yourself

      LinkedIn
      Jan 2020
      View certificate certificate
    • Mitigating Fraud Risks in the Crypto Industry Best Practices and Innovations

      Sumsub
      Jan 2023
      View certificate certificate
    • Foundations of Treasury Management

      LinkedIn
      Jan 2022
      View certificate certificate
    • Soft Skills for Sales Professionals

      LinkedIn
      Jan 2020
      View certificate certificate
    • Sales Management. Simplified. (Blinkist Summary)

      LinkedIn
      Jan 2020
      View certificate certificate
    • Executive Banker

      Asian Institute of Chartered Bankers
      Jul 2017