Huda Malik

Experience

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  Alpha1Education

  Jun 2016 - Aug 2016

  Marketing

  - Managed an intern for 2 weeks and assigning tasks & responsibilities on a daily basis.- Managed an overseas event taking place in Saudi Arabia and helped in preparations for the program.- Created different presentations for orientations taking place in Riyadh, Saudi Arabia and Oxford, United Kingdom.- Create documents regarding the social media company pages with detailed analysis on improvements.- Helped the organization in closing Dubai Study Tour 2016 program.

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  Cinema Akil

  Aug 2017 - Sept 2017

  Usher & Customer Service

  Cinema Akil is an independent cinema platform that brings quality films from across the world to the audiences in the UAE. - Making sure guests feel comfortable and are seated in an orderly fashion.- Checking tickets- Offering information- Answering to guest questions.- Helping the management team with putting up new posters around the area.

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  Sheraa - Sharjah Entrepreneurship Center

  Oct 2017 - Dec 2017

  Social Media & Content Marketer

  Under the patronage of His Highness Sheikh Dr. Sultan Bin Mohammed Al Qasimi, Member of Supreme Council and Ruler of Sharjah, a new initiative called “Sheraa” was launched on the 17th of January making Sharjah a Leading Hub for Entrepreneurship and Innovation.- Member of the Organizing Committee for Sharjah Entrepreneurship Festival 2017.- Actively covering live events on social media and professional camera.- Building marketing materials to post on social media & website for advertisements on a daily basis.- Helping them build content for the company website.- Measure and report on the performance of marketing campaigns, gain insight and assess against goals. Show less

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  Pakistan Association Dubai

  Dec 2017 - Dec 2018

  Program Coordinator for Own an Hour Program

  This is a first-time initiation put forward by Pakistan Association Dubai aligned with Year of Zayed 2018 for the youth of Pakistan. This initiative promotes the concept of paying a tribute to the U.A.E’s Founding Father by completing 100 hours in volunteer work in 2018 that also marks 100 years since his birth. The best way to celebrate the Year of Zayed would be by spreading Zayed’s glorious human legacy, his inspirational and noble values and to introduce these ideals to new generations.Own an Hour Program is fully aligned with a Day for Dubai Initiative and aims to involve youth in it. Pakistan Association Dubai (PAD) establishes procedures to plan, develop, implement, and maintain the Own an Hour Program (OHP) intern/volunteer training and curriculum. Show less

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  The Tempest

  Jan 2018 - May 2018

  Spring Market Fellow

  The Tempest is a digitally native global news outlet, born in 2016, for women who will. They are one of today’s leading global media companies with a focus on distinct digital and experiential platforms that shape culture.- Member of the Organizing Committee for Sharjah Entrepreneurship Festival 2017.- Actively covering live events on social media and professional camera.- Building marketing materials to post on social media & website for advertisements on a daily basis.- Helping them build content for the company website.- Measure and report on the performance of marketing campaigns, gain insight and assess against goals. Show less

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  Insights Paradigm

  Jun 2018 - Jun 2019

  We strive for excellence in every technology driven business solution we provide our partners. Our solutions since the genesis of our organization have been bespoke and result oriented. We use small budgets to create big profits - and we earn when we perform.- Design and implement social media strategy to align with business goals.- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) as well as monitor SEO and web traffic metrics.- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout). Show less

  • Social Media Executive

    Oct 2018 - Jun 2019

  • Junior Social Media Executive

    Jun 2018 - Oct 2018
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  HP

  Oct 2018 - Oct 2018

  Promoter

  Engineering experiences that amaze. HP creates technology with a purpose: to make life better for everyone, everywhere. Keep Reinventing.- Sold different models of laptop computers and printers to customers- Helped in troubleshooting problems with fellow promoters- Guide around guests to different areas of the exhibition

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  Coded Minds

  Jul 2019 - Dec 2020

  Hope Academy is a global movement that brings high-quality education at a disruptive price point to EVERY STUDENT. It presents a radically transparent model that brings affordable and sustainable education to children. We deliver classes from K-Adults, which our curators and teachers teach through project & challenge-based learning.- Develop strategies and tactics to get the word out about the company and drive qualified traffic.- Deploy successful marketing campaigns and own their implementation from ideation to execution.- Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.- Produce valuable and engaging content for the company's website and blog that attracts and converts their target groups.- Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.- Oversee and approve marketing material, from website banners to hard copy brochures and paper advertising.- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.- Analyze consumer behavior and adjust email and advertising campaigns accordingly. Show less Coded Minds is a global iSTEAM and Leadership Development education technology company that is empowering the next generation of leaders with the skills to be successful in the 21st century. Our programs and curriculum are designed to provide quality, developmentally appropriate, interactive iSTEAM experiences, and care to children of all backgrounds all around the world.I was enrolled at the office based in Dubai, United Arab Emirates.- Assisted in the formulation of strategies to build a lasting digital connection with the target audience.- Planned and monitored the ongoing company presence on all their social media platforms (Twitter, Facebook, Instagram etc.)- Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness.- Actively involved in SEO efforts (keyword, image optimization etc.)- Provide creative ideas for content marketing and update company website.- Collaborate with designers to improve user experience.- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)- Acquire insight in online marketing trends and keep strategies up-to-date.- Maintain partnerships with media agencies and vendors. Show less

  • Marketing Project Manager

    Jan 2020 - Dec 2020

  • Digital Marketing Executive

    Jul 2019 - Dec 2019
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  Brandz Management Consultancy

  Jun 2021 - Oct 2021

  Human Resources Manager

  Brandz Management Consultancy - the brand existing into one of the most robust and most advanced industries in the UAE – Telecommunications. The brand has been revamped and is being spearheaded by a group of highly experienced and visionary young people who secured the mandate of du Telecom to do the authorized business of its products and services with enterprise all across the country.- Supporting the development and implementation of HR initiatives and systems.- Providing counseling on policies and procedures.- Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.- Create and implement effective onboarding plans.- Develop training and development programs.- Assist in performance management processes.- Support the management of disciplinary and grievance issues.- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirementsReview employment and working conditions to ensure legal compliance. Show less

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  Expo 2020 Dubai

  Jun 2021 - Apr 2022

  Operations Manager

  Expo 2020 Dubai is the first World Expo ever hosted in the Middle East, Africa and South Asia (MEASA) region. Through our theme of Connecting Minds, Creating the Future, we aim to host a World Expo that inspires people by showcasing the best examples of collaboration, innovation and cooperation from around the world.- Ensure all ground staff part under my assigned team have access to assistance within their operating spaces so that all operations are provided as per established processes.- Participate in conflict resolution for visitors who have not had their standards of service met.- Assist the Higher Management to transform operational plans, policies and procedures into operational delivery. - Oversee and manage employees during the Event period, ensuring all staff are fully trained and compliant with health & safety requirements, capable of delivering high quality standards of performance/appearance.- Manage Protocol and Guest Services physical spaces on-site, ensuring that health and safety requirements are in place and visitor experience is high.- Ensure that all Protocol and Guest Services physical spaces on-site, are operating 24/7 with problems to be resolved instantly to ensure all are met as per Expo 2020 standards. Show less

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  Entrepeureka!

  Jul 2021 - Sept 2021

  Head of Social Media & Marketing

  We are a global, youth-led project that amalgamates young entrepreneurs with "Eureka!" ideas. Our community joins the entrepreneurial minds of the next generation of leaders to tackle key world challenges in the fields of Business, Economics and IT. We aim to do so by connecting youth to corporations, hosting workshops and organising competitions.- Deploy successful marketing campaigns and own their implementation from ideation to execution.- Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.- Their summer workshop program, Grind 'N' Grow, for a period of 3 months, was all marketed from scratch successfully on their social media platforms.- Target the youth audience, by creating content from ideation to design to implementation and conversions for their workshop. Show less

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  Chalhoub Greenhouse

  May 2022 - Apr 2023

  Operations Manager

  The Greenhouse is home to the Chalhoub Group’s retail technology accelerator and Ibtikar, its in-house incubator for employees. As a space for innovation, The Greenhouse hosts a dynamic and rigorous program of events – including speaker series, founder talks, workshops, hackathons and more – to foster and permeate a culture of entrepreneurship across the Group and beyond.- Create a full system to ensure operations are run smoothly under very close supervision on a daily basis, from order placement to completion within the promised operational timeline envisioned by the organization. - In charge of Extensive Customer Service post sales such as queries, follow ups, estimated order completion timeline, delivery methods, and fulfillment of payments.- Operations and Customer Service, both are taken care of by using various online platforms, with increase knowledge in the field of technology and new platforms emerging in the market.- Overall Customer Service Experience and how to embark on Customer Service Happiness and ensure returning customers to the business for future growth.- Analyze all positive and negative feedback and navigate through the system accordingly to achieve ultimate customer satisfaction.- Achieving weekly targets post sales by ensuring all customers are catered to in a very short time frame and satisfied at the end of their customer journey. Show less

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  Mashreq Corporate & Investment Banking Group

  Jun 2023 - Aug 2024

  Sales Executive

  One of the UAE’s best performing banks for over five decades, Mashreq is a leading financial institution with an expanding footprint across the Middle East and North Africa with a strong presence in the financial capitals of the world with international offices in Europe, Asia, Africa and the US.- Prospecting and Lead Generation: Identify and generate leads through various channels, including referrals, cold calling, and networking.- Product Knowledge: Develop a deep understanding of our credit card and personal loan offerings, including features, benefits, terms, and eligibility criteria.- Customer Consultation: Meet with potential customers to assess their financial needs and recommend suitable credit card and loan options.- Sales Presentations: Deliver persuasive sales presentations to educate customers about our products and services.- Application Processing: Assist customers with the application process for credit cards and personal loans, ensuring accuracy and completeness.- Compliance: Adhere to all regulatory and company policies to ensure ethical and legal sales practices.- Sales Targets: Meet or exceed monthly and quarterly sales targets and goals.- Customer Relationship Management: Maintain relationships with existing customers to encourage repeat business and referrals. Show less

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  Dubai Refreshment P.J.S.C. - Pepsi Cola Bottler

  Nov 2024 - now

  Telesales Representative