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Neetha Siva

Neetha Siva

Guest Relations Officer

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location of Neetha SivaIpoh, Perak, Malaysia

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  • Timeline

  • About me

    Sales Marketing Management at Aseania Resort & Spa Langkawi

  • Education

    • Convent Sentul Secondary

      1983 - 1998
      General Certificate Of Education for 'O' Level

    • Stanford University Graduate School of Education

      1992 - 1995
      Certified Public Relations, Sales and Marketing

  • Experience

    • Carcosa Seri Negara

      Oct 1989 - Mar 1992
      Guest Relations Officer

      Joined pre opening at six star hotel. Have obtianed certificate of honor for 3 consecutive years for not taking any medical leave.

    • Hotel Istana Kuala Lumpur City Centre

      Mar 1992 - Jan 1994
      Front Officer Cashier

      Joined the pre opening team in Hotel Istana. Within a year of employment, was promoted as Guest Relations Officer

    • Swiss-Garden Hotel & Residences Kuala Lumpur

      Mar 1994 - Jan 1998
      Duty Manager

      A four star hotel business hotel in Kuala Lumpur. This position involves coordinating interview, staff discipline, grooming, managing duty roster and to ensure overall smooth operation of hotel business

    • Little Havana Cuban Cuisine

      Feb 1998 - Sept 2010
      Marketing Manager

      Primary objectives was to increase sales and Public Relations

    • Taylor's University

      Sept 2000 - Dec 2002
      Industrial Placement Student

      Primary role was to find stedent's placement for practical training, participating promotion and in counselling students

    • Carlton Hotels

      Jun 2003 - Aug 2004
      Guest Relations Officer

    • The Langham, Auckland

      Sept 2004 - Aug 2006
      Duty Manager

    • City Sales Ltd

      Sept 2006 - Feb 2009
      Sales Consultant

      Specialist in selling apartments and town houses

    • SPM WIRES AND CABLES PRIVATE LIMITED

      May 2009 - Mar 2012
      Assistant Sales Manager

      Venture great knowledge in learning recycling business.Formed asmall yet dynamic female team in male dominating field. Specialize for overseas market and local corporate market.

    • Wolo Bukit Bintang

      May 2012 - Apr 2014
      Customer Service Manager

      Will hotel is a boutique hotel (chain of Empire Hotel). Joined the pre opening team, worked closely with General Manager and Front Office Manager in implementing standard and procedures, conducting interviews, developing team building programs, staff grooming and management reports

    • Coitara Boutique

      Jul 2014 - May 2016
      Director

      Ventured into own business with a partner. Exclusively selling various fashion designs attires particularly in West Hindi, Indian and Western manly for women.

    • MIEA

      Jun 2016 - Jun 2017
      Assistant Manager ( Education )

      Was fully involve in new education programme, student affairs, marketing, registry, promotional activities.

    • Global Placement Resources

      May 2017 - Aug 2017
      Lead Service Manager

    • Cinta Sayang Resort

      Aug 2018 - now
      Golf and F&B Sales Manager

    • Aseania Resort & Spa Langkawi

      Feb 2019 - now
      Sales Marketing Management

      Sales & Marketing

  • Licenses & Certifications

    • Statement of Achievement in Food Safety & Hygiene Program

      Langham Hotel

    • Statement of Achievement in Service Recovery Programme

      Taylor's University
      Jan 2000

    • Sales Negotiator In Real Estate

      The Real Estate Institute of New Zealand (REINZ)
      Jan 2006

    • Prefect Host

      Carlton Hotels

    • Excellence In Service

      Langham Hotel
      Apr 2004

    • Prefect Attendance

      Carcosa Seri Negara
      Jan 1998

    • Certified as Treasurer

      Royal Malaysian Navy
      Jan 1987

    • Prefect Attendance

      Carcosa Seri Negara
      Jan 1990