Patrick Matthies

Experience

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  Canisius College

  Nov 2002 - Feb 2005

  Computer Operator

  Monitor and maintain shared computer, network, and peripheral systems ensuring acceptable up time availability and sufficient resources. Provide backup and restore facilities and services for all data. Support Computer Print Facilities including production and distribution of centralized print jobs, interface for repair services and all printer equipment under maintenance contract, and create signature fonts. Maintain font libraries. Maintain and provide supplies for the computer labs and central facilities. Backup Help Desk support. Show less

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  Arrow Technology

  Mar 2005 - Jul 2005

  Computer Production Engineer

  Assemble, test, and troubleshoot various types of computers and components for production use. Computers built include use in X-Ray technology, Environmental studies, Camera surveillance, MRI control, and various servers. Hardware assembled and built includes motherboards.

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  Enterprise Technology Services

  Jul 2005 - Jul 2007

  Field Service Engineer

  Train and supervise new hire technicians on all aspects of job in a lead tech position. Perform comprehensive troubleshooting, repair, installation and configuration of major PC vendors and laser printers for all VIP clients in multiple business sectors including Medical, Financial, Realty, and Government.

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  Arizona State University

  Jul 2007 - Oct 2012

  Support Service Analyst

  Administered Active Directory Users and Groups, Including Group Policy Objects. Assisted with data migration from Windows Server 2003 to CIFS. Implemented and documented Remote Desktop Connections through existing VPN IP scope. Created standardized office IT policies. Lead project for migration to Windows 7 in Administrative Offices. Hired, supervised, trained student employees. Assisted with Desktop Support for Admins and Faculty of CLAS.

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  Intromental Worldwide

  Nov 2011 - Oct 2014

  Booking Agent

  Work with a host of European and American based Heavy Metal Bands and West Coast American Promoters to put together shows and tours both locally and regionally. Manage all aspects of tour scheduling and venue procurement as well as promotions.

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  University of California

  Apr 2013 - Jul 2013

  Technical Support Analyst 2

  As part of a 3 month contract to back-fill for technicians on medical leave. Provide advanced Desktop and Server support to end users for all Administrative Offices of University of California's Office of the President, including SMS application deployment, GPO administration, Print Servers, Exchange functions, and Active Directory Users and Groups Administration. Assist with Project Management for office wide upgrade to Windows 7.

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  Parachute Technology

  Aug 2013 - Jul 2014

  Network Engineer

  Promoted from IT Administrator in February 2014. Plan, price, deploy, and manage network infrastructure for all manner of Clients. Provide team training and Project Management. Vendors worked with include Cisco, Ruckus, Watchguard, Unifi, and others. Manage Client relationships and Projects.

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  Facebook (Contractor)

  Jul 2014 - Jun 2016

  Network Provisioning Engineer

  Interface with Global Colocations including Equinix, Telx, Interxion, Mega-i, Coresite, and others to perform smarthands duties and install cross connections. Interface with peers and large ISPs globally to quickly add capacity to the Facebook Edge Network, as well as Backbone Transport Capacity. Work with the Network Deployment Team to prepare transit, transport, Internet Exchange and Private Peering Connections on Day 0 for new POP deployments. Perform Global Audits of all documentation for PoPs. Travel Globally to train new employees. Show less

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  Infinity Concerts

  Mar 2015 - now

  Social Media Manager

  Promote and grow social media outlets for Infinity Concerts. Consult with owner regarding tour management and band prospects. Provide West Coast Tour information and venue insight and photography services.

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  Meta

  Jun 2016 - now

  Edge [Network] Delivery Manager

  Manage partnerships and capacity for the Facebook Edge Network through North America and Latin America, including but not limited to Transit, Paid Peering for Eyeball Customers, Internet Exchanges, and Private Peering links. Understand Partner Networks, and develop strategy for POP deployment based on unique peering abilities and disaster recovery models that not only benefits Meta, but encourages a healthy peering ecosystem for encouraged growth. Identify candidates for Meta Network Appliance Caches where interconnections are not possible, putting content closer to end users and drastically improving user experience, and help to reduce Transit or Backbone costs for smaller Partners. Maintain solid foundation of knowledge about colocations and Exchange Points through the territories and peering ecosystems between networks. Internal projects centered widely around management of XFN relationships due to an intimate understanding of all internal tools interconnectivity as we worked to automate Peering workflows from Ordering to Provisioning to Production to Decommission including inventory documentation and logical configuration. Show less