
Rohan Panchal
Technical Support Executive

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About me
CSM® Certified || Senior Project Manager || RPA Automation || Intelligent Automation || Digital Transformation & Technology
Education

Kirti M. Doongursee College, Mumbai
2009 - 2012Bachelor of Science (B.Sc.) Information TechnologyGraduated!

Vasant Vihar High school
1998 - 2007SSC EnglishGraduated!
Experience

Wipro Infotech
Feb 2013 - Sept 2013Technical Support ExecutiveMonitoring all ATM’s over India like ICICI, AXIS, ING VYSYA, SCB, KOTAK,DCB, DLB, FRB, DBS, CITI, HSBC, HDFC, RBS Banks ATM.Track all the ATM’s are working fine & if not send the specified person (i.e. FLM / SLM) to make it Operate. Analysis & Track that the ATM should not be working for more than 02 hours.Making ATM Reports & submitting it to the Respective vendor/Banks.Was also involved in a Project as a Lead for ING VYSYA Migration to ING SWITCH.
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Credit Information Bureau (India) Limited
May 2016 - Feb 2022Automation EngineerTesting all Internal Applications for CIBIL.Performing Sanity Testing on the ApplicationCo-ordinating with the Developers for the Bug fix.Automating it on RIDE ROBOT Framework.Keeping track of the Bugs and User stories in Open Project.Closing all the open issues in each described planned sprints.Test Case writing, Test Scenario creation and DSR reporting.Deploying the application in APACHE TOMCAT 7.0 and testing the Application on Local host.Performing Queries in SQL Management Server for all the records related to the Application.Performing a code check on the SONAR (Internal Application) and validating the records related to each data.Creation of the user story in Open Project and executing the same.Writing the Test scripts for Test Automation with respect to sprints, and performing executing the scripts. Show less

Capgemini
Mar 2017 - Feb 2022Senior Software Engineer
HDFC Bank Limited
Jan 2019 - Feb 2022Deputy Manager
Capgemini
-Software Test EngineerExecuting the test cases to check the defects within the ApplicationWriting the Test Scenarios and Test Scripts in ALM.Creating Data Support/Creation.Tracking Defects into ALM.Creating Customers/Data for the Automation Framework.Participating in Daily Defect Call/Status Update with the Clients.Prepared the DoU (Document of Understanding) for Lendfast Application.Analyzed business and functional requirements to derive test plans, test cases, procedures, and expected results for testing.Executing the test cases to check the defects within the ApplicationParticipation in weekly meeting with the management team and walkthroughs.Developed Test Strategy, Test plan, Test cases, and Test scripts and various other project documentation in HP ALM.Responsible for Business analysis and requirements gathering. Coordinated with the Developers regarding the Defects raised, get them fixed and Retested them against the application. Tracking and analyzing the defects and recording the variation between the expected and actual results Created Cafe Next (Capgemini Framework) Components for the CIS-IDS Screens.Automating the test cases using the Automation tool.Created Loan Application for ILS.Handy with the Customer Creation in CIS. Show less

Kotak Mahindra Bank
Jan 2022 - Feb 2024Manager
IDFC FIRST Bank
Mar 2024 - nowSenior Project Manager
Licenses & Certifications

ISTQB Certification Foundation Level

HP Automation UFT,LR.
Jul 2014- View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceMay 2024
Volunteer Experience
Event Volunteer
Issued by Capgemini on Feb 2016
Associated with Rohan Panchal
Languages
- enEnglish
- maMarathi
- hiHindi
- frFrench
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