Samira Farboodmanesh

Experience

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  Aryanpour School of Culture and Education

  Jan 2008 - Jan 2010

  English Teacher

  - Taught English as a foreign language to adults- Aryanpour institute is a professional language institute in Iran. - Received “Best Teacher” three times by Aryanpour Human Resources Department- Mentored new teachers as a part of new teacher training

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  Parang Mes

  Jan 2008 - Jan 2010

  IT Technician

  . Provided technical network and desktop support including installation, problem analysis/resolution, and troubleshoot

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  Private

  Jan 2010 - Jan 2011

  English Teacher

  - Provided English tutelage as a second language and TOEFL exam preparation skills to the international students.

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  Bachrach

  Feb 2012 - Mar 2013

  Floor Supervisor

  - Skilled in rapport building and customer retention - Responsible for store opening and closings- Managed banking procedures- Exhibited outstanding customer service, generating and leading sales - Coordinate and inventoried product shipments - Exhibited outstanding customer service, generating sales, merchandising and safeguarding company assets. - Attended conference calls and contributed to the optimization of the business- Trained and Mentored staff- Bachrach "​Top 10 Sales Associates" of the year Show less

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  Neiman Marcus

  Feb 2013 - Sept 2014

  Customer Service Representative: DSA ( Designated Selling Associate, Burberry)

  - Exhibited outstanding customer service, generating sales, merchandising, and safeguarding company assets - Skilled in rapport building and customer retention - Burberry Men's Brit Designated Selling Associate: . Responsible for lead sales. Conducted in-store optimum sales meetings. Developed opportunities to promote the vendor's business, . Maintained visual standards of the vendor . Coordinated Neiman Marcus and vendor and reported to the vendor on customer products satisfaction. - Awarded Neiman Marcus " Perfect 10 Club" for maintaining outstanding customer service. Show less

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  CyraCom

  Feb 2016 - Jul 2016

  Certified Interpreter

  - Responsible for ensuring accurate and complete flow of communication,maintaining the integrity of the interpretation regarding medical andlegal concerns.- Resolve any miscommunication or confusion due to the language used.- Recognized achievements: outstanding customer service, superiorprofessionalism- Offered coaching and mentoring position.- CyraCom International Inc. “Appreciation Award” for Superior Professionalism, Outstanding Customer Service, Regularity and Punctuality. - Published a cultural related article on the employee monthly Newsletter. Show less

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  MD Anderson Cancer Center

  Jul 2016 - Dec 2016

  Operations Assistant

  - As a Content Manager, responsible for updating and editing the department webpage using Rhythmyx (Content Management System) to improve and make the content more effective and grow the webpage traffic. - As a content manager, using SharePoint to manage and share documents on the Facilities Management Portal to improve the department’s effectiveness by streamlining the management of and access to data. - Providing exceptional customer service, Processing daily parking transactions, Updating parking data using T2 Flex system, Reconciling daily funds, Attending new employees orientation and explaining their parking options, monitoring garages for safety concerns, and violations, Processing and reporting departmental requests to the accounting and running parking usage reports in a timely manner, using T2 Flex to set tasks for parking facilities. - MD Anderson Cancer Center “Awesome Job Award” for demonstrating the core value of Caring. Show less