Robin Bowser

Experience

• 

  Sobeys

  Jul 2001 - Jan 2005

  Community Room Coordinator
• 

  Bell Aliant

  Jan 2005 - Dec 2005

  Credit Manager

  Term Position• Respond (inbound and outbound) to credit related customer comments, questions and concerns. Processing payments and sending notices• Negotiate payment arrangements, maintain and update account information. Scheduling follow up when necessary• Collect money and keep customers

• 

  Long & McQuade Musical Instruments

  Aug 2006 - Jul 2014

  Account Services

  • Accurate data entry and constant account maintenance to provide valid reports to Equifax• Approval of credit applications for both personal and balance forward customers; running consumer reports from Equifax when necessary and negotiating finance terms• Collection of accounts receivable, outstanding rentals, and bad debts. Assisting customers inquiring about their account/rental in-store, via internet or over the phone• Housecalls to customers to re-establish contact. Using various trace techniques to regain contact with skipped customers Resolving escalated customer issues• Processing payments and reconciling accounts• Hosting regular meetings with other staff members regarding account service related issues. Constant contact with both Store Manager and Regional Account Services supervisor to advise of store aging, problems etc• Preparing write-off accounts and rentals to be left out before fiscal year end. Start process for small claims court when necessary• Registration of accounts through Personal Property Registration• Aiding sales staff when necessary and performing inventory counts Show less

• 

  NSCC

  Dec 2016 - Jul 2018

  • Administrative Assistant - Work Integrated Learning

    Feb 2017 - Jul 2018

  • Casual Administration

    Dec 2016 - Jul 2018

  • Work Experience Co-ordinator (IT programs)

    Dec 2016 - Jun 2017
• 

  Nova Scotia Community College - NSCC

  Feb 2024 - now

  Financial Accounting Associate