Ian Thompson

Experience

• 

  Carrabba's Italian Grill

  Nov 2014 - Apr 2017

  Server
• 

  Erlingson Banks, PLLC

  Jan 2016 - Aug 2016

  Runner/Courrier
• 

  Aflac

  Apr 2017 - Sept 2022

  • Gained hands-on experience in insurance sales and client relationship management. Combination of both business to business services and sales to local businesses in the Baton Rouge area, and business to consumer services and sales for the employees at our business accounts.• Utilized CRM software to track sales activities, manage client information, and generate reports. Weekly sales activity goals included 200 phone dials and 100 in-person approaches to grow book of business.• Collaborated with team members to achieve sales targets and provide exceptional customer service. Show less

  • Distric Sales Coordinator

    Apr 2019 - Sept 2022

  • Coordinator In Training

    Mar 2018 - Apr 2019

  • Associate

    Aug 2017 - Mar 2018

  • Sales Intern

    Apr 2017 - Aug 2017
• 

  Tradecraft Farms

  Aug 2022 - Jul 2023

  Budtender

  • Led company across 3 retail stores in gross sales and in-house brand sales, averaging $9k/week in gross sales and $3k/week for house sales. Consistently led monthly SparkPlug and brand sponsored sales contests by as much as 50% across multiple brands and product lines driving sell-through and increasing store profitability.• Provided exceptional customer service and education to clients and ensured compliance with local laws and regulations. Maintained up-to-date knowledge of inventory, types of products, brands, industry trends and regulations. Used Spanish background to adapt and better serve the large Latino community in Vista and southern California.• Collected customer testimonials and experiences to help guide others accordingly. Provided a quality customer experience to increase repeat customers and drive referrals on EyeRate, Weedmaps and Google. Processed transactions accurately using POS systems including Flowhub and Dutchie, managed cash handling, regularly audited inventory records to ensure accuracy per METRC and product availability. Show less

• 

  Clsics

  Jul 2023 - Oct 2024

  Production Staff

  • Brand Ambassador experience engaging dispensary staff, educating them in product lines and brand highlights. Partnering with brands outside of the industry to expand brand awareness and footprint. Events to engage with the community and network.• Daily preparation of vape/disposables, rosin and prerolls into packaging, tampering, batching and labeling skus of 2,000+ units for testing and tracking. Hands on experience packing bags of hash for pressing, rosin extraction and collection for curing plus experience prepping and grinding bulk flower at quantities exceeding 30lbs batch for preroll processing.• Organizing and packing out inventory based on KSS orders. Experience with delivery of product to dispensaries, handling manifest and METRC paperwork. Show less

• 

  Lova

  Oct 2024 - now

  Retail Shift Lead