Nancy Robinson

Experience

• 

  Comerica Bank

  Aug 1984 - now

  Responsible for client relationship building and management for a portfolio of large area municipal government and school clients. Lead an operational team of specialists supporting the transaction processing and customer servicing for the bank's national municipal market. Project management for re-engineering municipal functions at Comerica including technical requirements, customer coordination, staffing items, issue resolution and all aspects of legal and compliance requirements. Also supported the Taft-Hartley line of business as the banking Relationship Manager for 4 years. Show less Maintained varying positions in bank operations including: Cash Management Customer Service Rep - Responsible for account opening; documentation management and review and client system testing. Commercial Account Analysis Manager - Responsible for staff management; system and account management; client testing for account analysis system upgrade/bank acquisition efforts; and customer profitability management reporting. Operations Project Manager - Responsible for development plans and execution of operational aspects for system upgrades to mainframe demand deposit products, online reporting, float management, ACH and account reconcilement product. Show less

  • VP, Senior Relationship Manager, Municipalities Group

    Jun 2024 - now

  • Vice President and National Business Deposit Services Client Services and Operations Manager

    May 2015 - Jun 2024

  • Vice President Operations Manager

    Jul 2014 - May 2015

  • Vice President & Team Lead, Municipal Banking

    Jun 2002 - Jul 2014

  • Vice President, Treasury Management Product Manager

    May 2000 - May 2002

  • Vice President, Treasury Management Sales Officer

    Nov 1994 - Apr 2000

  • Assistant Vice President - Bank Operations

    Aug 1984 - Oct 1994