Freddy Alvarez

Experience

• 

  Ryder System, Inc.

  Nov 2003 - Mar 2004

  Jr Network Specialist

  Assist the IT staff with network monitoring, backing up data on a daily basis, troubleshootingcomputer hardware as well as proprietary software, manage user accounts, manage NTServer 4.0 with Windows 2000 and XP Clients, connect remotely to our server from anylocation using PC Anywhere or WinVnc; provide help desk support to clients via phone onsoftware and hardware issues

• 

  Raltron Electronics

  May 2004 - Oct 2005

  Jr Systems Analyst

  Provide help desk support company wide to all users. Manage PDC & BDC’s, Exchange Server,as well as add and delete user accounts through active directory. Implement security where ever possible, being through a computer or card access reader. Image computers, assemble computers, and troubleshoot computers overseas with the use of PC Anywhere. Responsible for setting up new employees with a desktop computer and a phone (VoIP) while managing 4 different domains.

• 

  UKG

  Oct 2005 - now

  Planned and designed audio-visual solutions for conference rooms, event venues, and live streamed events. Managed AV projects for office buildouts, ensuring timelines, budgets, and quality standards were met. Lead a team of AV Engineers, providing necessary training and resources to perform their duties effectively. Budgeted and managed financial aspects related to AV equipment, systems, and projects. Collaborated with architects, interior designers, and construction teams to ensure audio-visual systems were integrated seamlessly into the office design. Show less •Responsible for architecting, implementing, supporting and managing audio video solutions. •Serve as a central point-of-contact to work closely with other organizational support groups to coordinate the design, administration, and support of all audio visual equipment, applications and events requiring A/V services at multiple office locations. • Responsible for customer inquiries regarding audio visual equipment use, its capabilities and training in the use of equipment and supporting software to our customers.•Responsible for all service and repairs of company’s audio and video equipment and fully integrated conference rooms, huddle rooms, collaborative areas and live streaming equipment. Show less

  • Senior Manager, Audio Video Services

    Apr 2022 - now

  • Manager, Audio Visual Services

    Jun 2018 - Apr 2022

  • Audio Visual Engineer

    Apr 2014 - Jun 2018

  • Senior Desktop Engineer

    Jan 2010 - Apr 2014

  • Desktop Engineer II

    Jan 2007 - Jan 2010

  • Desktop Engineer

    Oct 2005 - Jan 2007