Felicia Brown

Experience

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  Bolling Air Force

  Jan 1999 - Jan 2000

  Operations Clerk

  Daily processed bills and invoices for payment, inputted employee payroll on TMX system, ordered supplies, rented vehicles and took reservations and other equipment requested.SKILLSNcat, Imagex, XP Navigator, Meridian ViewMicrosoft Certification, Outlook, Quickbooks

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  Treasury Department FCU

  Jan 2000 - Jan 2001

  Head Teller

  Responsible for all cash assigned to drawer, provided efficient and courteous service to members, ATM Deposit proofing, account deposits, withdrawals and transfers. Sold money orders, travelers andgift checks. Prepared summary of money orders and travelers checks sold. Reconciled official checksto general ledger daily. Retrieved, sorted, and processed the mail deposits/withdrawals and payments. Micro encoded all checks for deposit to the Federal Reserve. Cash verified and distributed moneywhen received from Federal Reserve. Assisted tellers with balancing, answered members questions as well as promoted Credit Union services. Show less

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  Treasury Department FCU

  Jan 2003 - Dec 2019

  Assistant Branch Manager

  Accountable for the daily activities of my assigned branch location, as well as other assigned branches. Continuously works to lead and coach other branch employees, to ensure concepts, practices, and procedures of the Credit Union are being enforced. Responsible for operations of branches and monthly audits, inputting of loans, and loan disbursement, lien and title release. Managing the activities of the branches. Training included CTR, BSA. Consumer loans, and other regulations, while working on the XP2 computer system, Nautilus Client, Connection Point and Imagex (Check imaging), to include NCAT and Digital insight. Check signing and wire approvals.Member Service Representative 2002-2003Independently ran one of TDFCU sub branches. Responsibilities included, opening and closing theBranch daily. Opened New Accounts, CD'S, gave out loan information as well as paid and received,processed and balanced of the ATM machine. Show less

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  Career Technical Institute

  Jan 2011 - Jan 2011

  Student
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  Treasury Department Federal Credit Union

  Sept 2020 - now

  Sending out Pre-Approvals, discussing terms of loans. Loans of all types, vehicle, personal, credit cards, LOC, home equity. Insurance, disability insurance, Gap Insurance. Maintenance of loans files. Making certain that all rates, terms are correct before pre-approvals are sent to clients. Cross selling additional products & services. Sending titles to various DMV to have Liens recorded. Sending/paying required fees with documentation to have Titles returned with updated lien-holder.

  • Senior Loan Processor

    Dec 2019 - now

  • Vehicle Title Clerk

    Sept 2020 - now