Shruti Prasad

Experience

• 

  CHANAKYA CLUB

  Sept 2020 - Apr 2022

  • Vice President

    May 2021 - Apr 2022

  • Coordinator

    Sept 2020 - May 2021
• 

  Shine Projects

  Oct 2020 - Nov 2020

  Business Development Executive
• 

  Max Life Insurance Company Limited

  Apr 2021 - Sept 2021

  Sales And Marketing Specialist
• 

  The Capital Box

  Jun 2021 - Aug 2021

  Intern
• 

  Amazon

  Apr 2022 - now

  Preparing and analyzing weekly site- and regional-level quality metrics reports.Extracting and interpreting data to optimize operations and reduce costs.Monitoring quality metrics and implementing necessary actions to maintain positive trends.Supervising a team, focusing on their training and development to ensure compliance with established procedures and quality standards.Leading daily operations of Amazon West Zone Sort Centre, managing the tracking and shipping of shipments during peak periods.Upholding high standards through personal example, encouraging team members to meet behavioral and performance expectations. Show less Responsible for end-to-end execution of associate onboarding and training programs for all new hires at the site.Conducts regular training sessions for the site leadership and support teams to ensure continuous skill development and process alignment.Tracks, analyzes, and reports site-level Learning metrics (e.g., Training Completion %, Audit Scores, Knowledge Assessment Results) to drive training effectiveness and compliance.Collaborates with Operations, ACES, and HR to align training programs with business goals and performance expectations.Owns the training calendar, coordinates trainer availability, and ensures timely completion of all mandatory training modules.Identifies training gaps through data insights and floor feedback, and implements improvement plans or refresher trainings accordingly.Drives standardization and consistency in training content and delivery in line with Amazon’s global learning framework.Partners with regional L&D teams to scale best practices, support new program launches, and contribute to talent development at the site level. Show less

  • Operations Manager

    Apr 2025 - now

  • Operations Team Lead

    Jun 2023 - Apr 2025

  • Sort Center Trainer

    Apr 2022 - Jun 2023