Deep Enrich
Tewodros Kebede
System Administrator
Cracow, Małopolskie, Poland
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About me
Technical Support @LTIMindtree | Cloud Engineer| Monitoring Engineer
Education
Codecool
-Internship Cloud Computing
Katowice School of Economics
2021 - 2024Bachelor's Degree
Experience
Fejleszto Technology
Dec 2021 - Feb 2023System Administrator
LTIMindtree
Apr 2023 - nowTechnical Support Engineer-Collect admin information, research resources, and document solutions to minimize disruptions. -Collaborate on issues, escalate when necessary, and participate in team meetings. -Ensure inquiry tracking and proactive customer communication for updates and resolutions.-Proficient in MS SQL Server, writing/modifying SQL queries, managing databases, and optimizing procedures to enhance functionality.-Experienced in System Administration,SCOM,Azure and System Center Suite.-Renowned for exceptional customer service, delivering prompt, accurate, and efficient solutions.-Excel in troubleshooting complex issues, ensuring customer satisfaction and confidence in the product. Show less
Licenses & Certifications
- View certificate
Hybrid Runbook Workers (Foundational)
QA Ltd
- View certificate
Azure VM Management & Performance Basic
QA North AmericaMay 2023 - View certificate
Python Essentials 1
CiscoAug 2024 - View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftApr 2024 - View certificate
The Bits and Bytes of Computer Networking
GoogleDec 2023
Honors & Awards
- Awarded to Tewodros KebedeRectors Scholarship - Mar 2023
Volunteer Experience
Blood Donation
Issued by Ethiopian Red Cross society on Jul 2018
Associated with Tewodros Kebede
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