
Pernille A.
Hotelbooking, Information etc

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About me
Head of Facility Management Division at Boliggården. Work experience within: Finance, Insurance, HR & Facility Management.
Education

Rygaards skole
1984 - 1987Primary
Sankt Joseph Søstrenes Skole
1978 - 1984Primary Primary
Københavns Universitet - University of Copenhagen
1991 - 2001Master of Arts (M.A.) Cultural Dissemination and Communication 10Bachelor in Comparative Literature, master’s degree in: Culture, Society, Late Modernity and Communications. Subject in final thesis: Performance and Communication.

Niels Steensens Gymnasium
1987 - 1990High School
Acuity World
2012 - 2013Personal Leadership Program - PLP™ I
Professionshøjskolen Metropol - Metropolitan University College
2014 - 2017Bachelor’s Degree Organizational Leadership and Public Administration A
Experience

Wonderful Copenhagen
Jan 1991 - Jan 1994Hotelbooking, Information etc
SAGA Basement
Jan 1992 - Jan 1996Art Gallery OwnerFounder of Saga Basement Art Gallery. A gallery featuring young modern contemporary art. The gallery curated a combination of known established artists and the up-coming segment. The purpose of the Gallery was to create a platform and artspace targeted to host and make space for not yet known artist.Sponsored by Carslberg, Flügger, Bikuben, Audioscan and Saga Hotel. Closing exposition sponsered by Kulturby96.

Ekstra Bladet
Jan 1994 - Jan 1997Editor & Media Consultant
Doris Bloom
Jan 1995 - Jan 1997P.A. for Doris Bloom
SOS International
Jun 1998 - Jan 2007Coordinator & Crisis Manager at the Emergency CentreAssistance and Service Manager handling insurance covered accidents and catastrophes through a global network of suppliers and local authorities.Communication, planning, coordination of patient and coffin transfers, information to relevant stakeholders (relatives, hospitals, medical staff, embassies, flight and travel aid). Cost controlling of medical expenses, issuing letters of payment guarantees on behalf of the Nordic insurance compagnies.Teaching new employees’ best practice. Show less

TEMP-TEAM Permanent and Temporary Recruitment
Jun 2007 - Jun 2009Recruitment Consultant and KAMMain activities:Building client and candidate database.Interviewing candidates and creating candidate profile descriptions.Recruitment for short term positions and temp vacancies.Full recruitment for permanent positions. Sales: responsible for building own client portfolio, cross and up sales activities i.e. canvas, direct mail. Participation at fairs, employer branding and other marketing activities.

Tryg
May 2009 - Sept 2012Senior Recruitment Specialist & HR Advisory ConsultantMay 2011- September 2012: My role and main responsibilities in a new HR organization to support the business strategy.Operational HR: Outplacement, Assessment, support in recruitment of new Managing Directors for Denmark and Sweden - executive level.Coaching: Senior Managers and mentoring Talents.Recruitment process: Responsible for the full process- up to contract (job analysis, profile description, advertisement, selection, interview and assessment).Level: Managers and Specialists covering all DK business units: Finance (Controlling, Asset and Risk Management), Sales B2B and B2C, Product Development, Procurement and Supply Chain, Risk Engineering, Marketing and IT.Project Lead HR Lean Process.Employer Branding and Image Activities.Responsible for Finance Bachelor Interns (Recruitment, onboarding, 3-part dialogue, evaluation of Internship.Tryg's Representitive at Finans Forbundet.May 2009-May 2011: Part of a Nordic Recruitment team, and a lead in implementing a new Nordic recruitment strategy in Tryg. Responsible for the full recruitment process from job description up to contract in DK and supporting Directors and Managers in Sweden and Norway when needed. Level: Managers and Specialist, few tasks at executive level.Building a new Outbound Sales Team (12 FTE).Internal training and development activities for new Managers.Coaching: Managers and employees.Participation at Assessment Centre for Management Trainees.External activities: Attending Fairs, Employer Branding and diverse image activities. Show less

Totem
Oct 2012 - Feb 2013Associate, ConsultantMain activities:Recruiter, search, selection, assessment and candidate presentation, primarily supporting the financial industries.Coaching and mentoring senior managers.Sales.

Furesø Kommune
Mar 2013 - Feb 2021Head of Facilities ManagementP&L Responsible for following Facility Management-areas: Technical Services, Property maintenance, Canteen, Cleaning, Office Support Service and Customer Service, 24/7 Guard and Internal Carpenter Function.I have 5 direct reports, and we manage +70 employees. We cover 25 different nationalities and skills range from Blue Collar to Academic.Focus in current position: Strategic and Operational Development of customer centric service culture within all areas of responsibility. • Defining SLA's, negotiation and implementation of SLA's in property maintainance. • Contract Management.• Transforming manual services to digital service solutions and self-services. • Implementation of two elected Sustainable Development Goals in daily service operations (cleaning, canteen, transport and maintenance divisions).• Benchmark/Market exposure of current Service Solutions• Building new Cleaning Division (22 FTE) and implementing new hygiene standards Leading People and Culture:• Organizational Development. • Strategic Competency Development Budgeted to +12 mio Dkk.• Team Development processes.General People Management:• Workforce planning.• Responsible for Recruitments from A-Z. • Onboarding and Offboarding. • Contract negotiation with relevant union agreements, knowledge of agreements covering blue collar public service sector (3F and Foa) • General knowledge of Danish labor law.Development of employee handbook containing education in service guidelines and code of conduct.Feedback on employee survey and prioritizing tasks and risks within the workplace.Budgets: • Controlling budgets.• Implementation of cost reductions• Implementation of budget reductions Show less

Københavns Kommune
Feb 2021 - Nov 2021Partner at Borgercenter VoksneStrategic HR. Leadership and Organizational development.

Boliggården
Dec 2021 - nowHead of FM Division at BoliggaardenOur aim is to provide good quality homes for a fair rent. D4 has 17 property sections with 2000 rentals. Each section has it own board. The board decides part of the servicelevel on the property maintainance in a yearly plan.The staff i D4 delivers the main part of the services on the environment and solves minor tasks in relation to installations in People’s homes. We also arrange rehousing in case of property renovation or servere property damage.My rolle is: P&L responsible, to plan and budget the services and property maintance, develop staff, and execute the board decisions. Main focus: Hard FM, Insurance, contract management. Show less
Licenses & Certifications

Thomas Eiq
Thomas InternationalMay 2010
Den lovpligtige arbejdsmiljøleder uddannelse
ALECTIAApr 2014
Project Manager
Implement Consulting GroupMay 2011
Salgspsykologi
Business DanmarkJun 2008
Opq 32i, Opq 32r, Verify
SHL ConsultingMay 2009
Facilities Management
Teknologisk InstitutJun 2019
Volunteer Experience
Volunteer
Issued by KFUM-Spejderne 3. Lyngby Gruppe on Jan 2011
Associated with Pernille A.Associate Founder and Curator
Issued by Saga Basement art gallery on Jan 1992
Associated with Pernille A.
Languages
- enEnglish
- daDanish
- geGerman
- swSwedish
- noNorwegian
- frFrench
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