Pernille A.

Pernille A.

Hotelbooking, Information etc

Followers of Pernille A.1000 followers
location of Pernille A.Copenhagen Metropolitan Area

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  • Timeline

  • About me

    Head of Facility Management Division at Boliggården. Work experience within: Finance, Insurance, HR & Facility Management.

  • Education

    • Rygaards skole

      1984 - 1987
      Primary
    • Sankt Joseph Søstrenes Skole

      1978 - 1984
      Primary Primary
    • Københavns Universitet - University of Copenhagen

      1991 - 2001
      Master of Arts (M.A.) Cultural Dissemination and Communication 10

      Bachelor in Comparative Literature, master’s degree in: Culture, Society, Late Modernity and Communications. Subject in final thesis: Performance and Communication.

    • Niels Steensens Gymnasium

      1987 - 1990
      High School
    • Acuity World

      2012 - 2013
      Personal Leadership Program - PLP™ I
    • Professionshøjskolen Metropol - Metropolitan University College

      2014 - 2017
      Bachelor’s Degree Organizational Leadership and Public Administration A
  • Experience

    • Wonderful Copenhagen

      Jan 1991 - Jan 1994
      Hotelbooking, Information etc
    • SAGA Basement

      Jan 1992 - Jan 1996
      Art Gallery Owner

      Founder of Saga Basement Art Gallery. A gallery featuring young modern contemporary art. The gallery curated a combination of known established artists and the up-coming segment. The purpose of the Gallery was to create a platform and artspace targeted to host and make space for not yet known artist.Sponsored by Carslberg, Flügger, Bikuben, Audioscan and Saga Hotel. Closing exposition sponsered by Kulturby96.

    • Ekstra Bladet

      Jan 1994 - Jan 1997
      Editor & Media Consultant
    • Doris Bloom

      Jan 1995 - Jan 1997
      P.A. for Doris Bloom
    • SOS International

      Jun 1998 - Jan 2007
      Coordinator & Crisis Manager at the Emergency Centre

      Assistance and Service Manager handling insurance covered accidents and catastrophes through a global network of suppliers and local authorities.Communication, planning, coordination of patient and coffin transfers, information to relevant stakeholders (relatives, hospitals, medical staff, embassies, flight and travel aid). Cost controlling of medical expenses, issuing letters of payment guarantees on behalf of the Nordic insurance compagnies.Teaching new employees’ best practice. Show less

    • TEMP-TEAM Permanent and Temporary Recruitment

      Jun 2007 - Jun 2009
      Recruitment Consultant and KAM

      Main activities:Building client and candidate database.Interviewing candidates and creating candidate profile descriptions.Recruitment for short term positions and temp vacancies.Full recruitment for permanent positions. Sales: responsible for building own client portfolio, cross and up sales activities i.e. canvas, direct mail. Participation at fairs, employer branding and other marketing activities.

    • Tryg

      May 2009 - Sept 2012
      Senior Recruitment Specialist & HR Advisory Consultant

      May 2011- September 2012: My role and main responsibilities in a new HR organization to support the business strategy.Operational HR: Outplacement, Assessment, support in recruitment of new Managing Directors for Denmark and Sweden - executive level.Coaching: Senior Managers and mentoring Talents.Recruitment process: Responsible for the full process- up to contract (job analysis, profile description, advertisement, selection, interview and assessment).Level: Managers and Specialists covering all DK business units: Finance (Controlling, Asset and Risk Management), Sales B2B and B2C, Product Development, Procurement and Supply Chain, Risk Engineering, Marketing and IT.Project Lead HR Lean Process.Employer Branding and Image Activities.Responsible for Finance Bachelor Interns (Recruitment, onboarding, 3-part dialogue, evaluation of Internship.Tryg's Representitive at Finans Forbundet.May 2009-May 2011: Part of a Nordic Recruitment team, and a lead in implementing a new Nordic recruitment strategy in Tryg. Responsible for the full recruitment process from job description up to contract in DK and supporting Directors and Managers in Sweden and Norway when needed. Level: Managers and Specialist, few tasks at executive level.Building a new Outbound Sales Team (12 FTE).Internal training and development activities for new Managers.Coaching: Managers and employees.Participation at Assessment Centre for Management Trainees.External activities: Attending Fairs, Employer Branding and diverse image activities. Show less

    • Totem

      Oct 2012 - Feb 2013
      Associate, Consultant

      Main activities:Recruiter, search, selection, assessment and candidate presentation, primarily supporting the financial industries.Coaching and mentoring senior managers.Sales.

    • Furesø Kommune

      Mar 2013 - Feb 2021
      Head of Facilities Management

      P&L Responsible for following Facility Management-areas: Technical Services, Property maintenance, Canteen, Cleaning, Office Support Service and Customer Service, 24/7 Guard and Internal Carpenter Function.I have 5 direct reports, and we manage +70 employees. We cover 25 different nationalities and skills range from Blue Collar to Academic.Focus in current position: Strategic and Operational Development of customer centric service culture within all areas of responsibility. • Defining SLA's, negotiation and implementation of SLA's in property maintainance. • Contract Management.• Transforming manual services to digital service solutions and self-services. • Implementation of two elected Sustainable Development Goals in daily service operations (cleaning, canteen, transport and maintenance divisions).• Benchmark/Market exposure of current Service Solutions• Building new Cleaning Division (22 FTE) and implementing new hygiene standards Leading People and Culture:• Organizational Development. • Strategic Competency Development Budgeted to +12 mio Dkk.• Team Development processes.General People Management:• Workforce planning.• Responsible for Recruitments from A-Z. • Onboarding and Offboarding. • Contract negotiation with relevant union agreements, knowledge of agreements covering blue collar public service sector (3F and Foa) • General knowledge of Danish labor law.Development of employee handbook containing education in service guidelines and code of conduct.Feedback on employee survey and prioritizing tasks and risks within the workplace.Budgets: • Controlling budgets.• Implementation of cost reductions• Implementation of budget reductions Show less

    • Københavns Kommune

      Feb 2021 - Nov 2021
      Partner at Borgercenter Voksne

      Strategic HR. Leadership and Organizational development.

    • Boliggården

      Dec 2021 - now
      Head of FM Division at Boliggaarden

      Our aim is to provide good quality homes for a fair rent. D4 has 17 property sections with 2000 rentals. Each section has it own board. The board decides part of the servicelevel on the property maintainance in a yearly plan.The staff i D4 delivers the main part of the services on the environment and solves minor tasks in relation to installations in People’s homes. We also arrange rehousing in case of property renovation or servere property damage.My rolle is: P&L responsible, to plan and budget the services and property maintance, develop staff, and execute the board decisions. Main focus: Hard FM, Insurance, contract management. Show less

  • Licenses & Certifications

    • Thomas Eiq

      Thomas International
      May 2010
    • Den lovpligtige arbejdsmiljøleder uddannelse

      ALECTIA
      Apr 2014
    • Project Manager

      Implement Consulting Group
      May 2011
    • Salgspsykologi

      Business Danmark
      Jun 2008
    • Opq 32i, Opq 32r, Verify

      SHL Consulting
      May 2009
    • Facilities Management

      Teknologisk Institut
      Jun 2019
  • Volunteer Experience

    • Volunteer

      Issued by KFUM-Spejderne 3. Lyngby Gruppe on Jan 2011
      KFUM-Spejderne 3. Lyngby GruppeAssociated with Pernille A.
    • Associate Founder and Curator

      Issued by Saga Basement art gallery on Jan 1992
      Saga Basement art galleryAssociated with Pernille A.