Akshay Kumar Rastogi

Experience

• 

  Siliguri Tours and car service

  Apr 2017 - Nov 2018

  Tour Operator

  1.DEVELOP TOUR PACKAGES.2.MODIFY TOUR PACKAGES.3.MAKE TRAVEL ARRANGEMENT.4.PROVIDE TOURIST ASSISTANCE.5.COORDINATE TOUR LEADERS.6.MANAGE TOUR BUDGETS.

• 

  Innovsource

  May 2019 - Oct 2020

  Sales Assistant

  1.TO SOURCE POS FROM MERCHANT. 2.TO OPEN CURRENT ACCOUNT.3.TO SOURCE BHIM SBI AADHAR PAY, BHARAT QR AND SBI PAY AND OTHER DIGITAL PAYMENT. 4.ATTENDING CUSTOMER ISSUES AND TAKING APPROPRIATE ACTION. 5.MAINTAIN GOOD RELATIONSHIP WITH ALL SBI BRANCHES AND CUSOMERS. 6.WORK WITH SALES MANAGER TO STRATEGIZE AND EXECUTE TERRITORY MANAGEMENT PLANS.

• 

  Creditas Solutions

  May 2021 - Mar 2022

  Credit Counselor

  • Counselling the customers to help them make informed decision regarding their delinquent.accounts, credit rating and financial wellbeing.• Outbound calling to customers which includes credit counselling and follow-up.• Address and resolve customers' queries and grievances on time.• Ensure quality service by adhering to organization guidelines.• Provide excellent customer experience during each interaction.• Record details of enquiries, conversation and action taken. Show less