Austen Owens

Experience

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  Boy Scouts of America

  Jan 2007 - May 2013

  Eagle Scout, Order of the Arrow Chapter Chief, Patrol Leader, Chaplin Aide

  "The mission of the Boy Scouts of America is to prepare young people to make ethical and moralchoices over their lifetimes by instilling in them the values of the Scout Oath and Law."I served in the Boy Scouts of America for seven years where I learned about and grew in discipline, reverence, character development, leadership potential and many other practical skills. Below are descriptions of my leadership roles retrieved from scouting.org. Order of the Arrow Chapter Chief: (1 year)-Meets monthly with the chapter officers and advisers.-Carries out well-planned and effective chapter meetings and activities.-Supervises unit elections in the chapter.-Responsible to ensure all chapter assignments are completed.-Organizes a unit election team, crossover ceremony team(s), and ceremony teams forchapter Ordeal inductions and Brotherhood inductions, if so delegated by the lodge.-Serves as a positive example of leadership and represents the OA well.-Responsible for constant communication with chapter members.Patrol Leader: (1 term / 6 months)-Plan and lead patrol meetings and activities.-Keep patrol members informed.-Assign each patrol member a specific duty.-Represent your patrol at all patrol leaders' council meetings and the annual program planning conference.-Prepare the patrol to participate in all troop activities.-Work with other troop leaders to make the troop run well.-Know the abilities of each patrol member.-Live by the Scout Oath and Law.-Show and develop patrol spirit.Chaplin Aide: (3 years)-Provide a spiritual tone for all troop meetings and camping experiences.-Assure members and leaders of your interest in them and their activities.-Provide spiritual counseling service when needed or requested.-Provide opportunities for all boys to grow in their relationship with God and their fellow Scouts.-Encourage Scouts to participate in the religious emblems program of their respective faith. Show less

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  Regent University

  Sept 2014 - May 2017

  - 24/7 Call Center and switchboard that provided connection to any Regent resource- Troubleshoot technical issues with Blackboard or reset password I meet with prospective students interested in Regent University and answered their inquiries while giving them a tour of the campus.

  • Regent CARES Support Representative

    Nov 2014 - May 2017

  • Regent Connect Tour Guide

    Sept 2014 - May 2017
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  The Christian Broadcasting Network

  Jun 2017 - Jun 2021

  -Moderate comments on CBN's social media presence -Main pages I moderate: CBN News and 700 Club Interactive -Accurately recorded finaicial donations from our partners in our computer systems -Worked with about 500+ pieces of daily mail in donations per day-Data Entry -Worked in a fast-pasted call-center environment -Dealt with a wide variety of people and personalities-Handled costumer complaints, suicide calls, & ordered products-Fundraising for nonprofit -Ministered to people callers

  • Social Media Moderator

    Mar 2019 - Jun 2021

  • Partner Information Specialist

    Dec 2018 - Mar 2019

  • Customer Service Representative

    Jun 2017 - Dec 2018
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  Regent University

  Jun 2021 - Mar 2024

  Senior Admissions Counselor

  - Promoted to Senior AC/Team Lead in March, 2023- Communicate with traditional undergraduate prospective students, parents, and community through telephone, email and appointments. We are also taught to arrange/give campus tours and host campus events.- Assisting university marketing by converting leads to enrolls through written and verbal communication. We do this by managing prospective students' admissions documentation via Microsoft Recruiter

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  INW Solutions

  Mar 2024 - now

  Inside Sales Representative