
Marcio Ribeiro
Executive Customer Support

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About me
Passionate Sales Project Manager | Transforming Sales & Project Outcomes with a Client-Centric Approach
Education

University of Phoenix
2009 - 2012Marketing
Universidade Ibirapuera
2001 - 2002Administracao
Experience

MonaVie
Jan 2008 - Jan 2010Executive Customer SupportProvides account and relationship management to many of Monavie’s intermediate field leadership. Assigned all executive accounts in Brazil to act as a business partner/facilitator to such executives. Occasional travel required to corporate events in order to further strengthen account/client relationship. Advise, administer, supervise, and perform professional work with distributors in the implementation of Monavie’s policies and procedures in the conduct of the international business building. Respond to inquiries regarding the payment/non-payment of bonus deposits. Analyze the Monavie Compensation Plan and Accounting System information to ensure timely payments. Interact with distributors and Accounting regarding the status of Accounts Payable and respond to internal and external requests. Work with distributors, Finance, and internal personnel to facilitate the timely resolution of payment issues.§ Instrumental in expediting successful launch of Monavie into Brazil. Received recognition from Monavie’s Brazilian General Director for my contributions to the launch. Show less

Arlington Hills
Jan 2010 - Dec 2010Transportation Coordinator● Established and maintained effective working relationships with employees, residents, and their family members● Coordinated dispatching of 120 residents for daily medical appointments● Liaised with medical doctors and rehab nurses to schedule follow-up appointments● Managed all transportation paperwork including driver logs, DVIR’s, trip reports, and invoices

Cuizine Online
Jan 2011 - Jan 2012Advertising Account Executive● Crafted and presented compelling media and advertising packages to prospective customers● Applied consultative sales techniques to pinpoint customer needs and secure sales contracts● Educated clients on tailored marketing strategies to boost client sales and promotion effectiveness

Wilsa Productions
Mar 2015 - Dec 2020Project Coordinator/Co Producer● Managed all business and logistical aspects of film production● Coordinated the casting process, location scouting, and catering● Supervised physical production and post-production processes to ensure quality and timeliness● Handled production paperwork, including location permits, insurance, and cast-crew contracts● Led the hiring process for department heads and other essential crew members

Moreno & Moreno
May 2021 - nowProject Manager● Piloting the sales cycle from prospecting to closing● Meticulously overseeing project scope from agreement signature to final delivery● Streamlined project management processes, increasing team productivity and reducing project delivery times through the implementation of agile methodologies and continuous improvement practices● Fostering cross-functional relationship building for project success● Implementing budgeting strategies to ensure quality assurance and profitability Show less
Licenses & Certifications
- View certificate

Honored Listee
Marquis Who's WhoMar 2023
Languages
- poPortuguese
- spSpanish
- enEnglish
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