Rangga Putra Surya Adi Pradana

Experience

• 

  SMAN 3 Garut

  Sept 2014 - Sept 2015

  Wakil Ketua Osis
• 

  Institut Pertanian Bogor (IPB)

  Dec 2016 - Dec 2017

  Kegiatan MPKMB 2017 Merupakan Wadah untuk himpunan mahasiswa garut yang berkuliah di IPB, saya bertugas sebagai Tim Fundraising Officer passion IPB adalah kegiatan skala besar tingkat PPKu untuk mewwadahi mahasiswa PPKU dalam bidang seni dan olahraga, saya bertugas sebagai Kepala Logistik Pangan selama acara berlangsung

  • Logistics Officer

    Apr 2017 - Dec 2017

  • Fundraising Officer

    Nov 2016 - Nov 2017

  • Head Of Logistics

    Dec 2016 - May 2017
• 

  BEM KM IPB

  Sept 2017 - Oct 2017

  Art and Culture Officer
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  Deluxe Party Planner

  Jul 2018 - Jun 2020

  Payroll and Finance Officer

  Job Description●Responsible to handling > 2 event every month with more than 10 guest every event●Created planning budgeting for all package and publication financial report every month such as petty cash report and record of organization asset●Arrange payroll system for member of deluxe party planner with compensable factor,and member performance

• 

  Centre of Management IPB

  Dec 2018 - Dec 2019

  Human Capital Staff

  Job Description as Treasurer Human Capital Directorate●Responsible to manage cash division human capital , to record the income and expenditure of each activity every month●Responsible to capability building for all member of COM@ ( 72 member ) such as create event capability building (Outbound and Iftar )

• 

  Institut Pertanian Bogor (IPB)

  Aug 2019 - Jan 2021

  Assistant Lecturer Communication Development

  Assistant Lecturer Communication Development at Department of Communication Science and Community Development IPBJob Description● Responsible to Develop and Provide a method of practicum every week with >100 Students.Method of learning such as presentation, animation task, game etc.● Responsible to manage student’s administration every week such as student attendance,student assignment score every week, processing student final grade.●1st Best Content of Communication Development Festival 2019 Show less

• 

  Pintek | Jawaban Pinjaman Pendidikan

  Sept 2019 - Jun 2020

  Student Campus Brand Ambassador

  Duta Edupreneur Batch 1 PintekJob Description●Responsible to company ‘s branding on social media such as introduce products to students through social media●Responsible to administration member Duta Pintek, capability building and coordination region bogor

• 

  Telkom Indonesia

  Jan 2021 - Jun 2021

  Business Analyst

  PT Telkom IndonesiaDigital Business Division – Business Orchestration SupportTribe of SmartPlatformJob Description• Conducted qualitative market research & product research related to Big Data use cases from both enterprise & government sectors based on customer needs.• Supported the development of marketing kits & sales enablement content for Big Data solution offerings.• Assisted in preparing proposal materials to support GTM (Go-To-Market) activities and coordinated Minutes of Meeting with Telkom customers.• Managed after-sales reporting including Customer Satisfaction Index (CSI) report for Telkom clients.• Designed customer journey content & contributed to publishing customer success story articles on Telkom platforms / website. Show less

• 

  Shopee

  Oct 2021 - now

  Handled needs of fulfillment hiring driver and staff ops nation wide, ensuring end- to-end process from manpower planning, onboarding until off-boarding.Supervised and maintained >5000 Driver Ops in >70 facilities hub such as Sortation Center and Middle Mile station in nation wide, solve any problem, issues and providing warning letters until decision for terminated driver.Supervised and maintained >500 staff ops under Outsource in >70 facilities hub such as Sortation Center and Middle Mile station in nation wide, solve any problem, issues and providing warning letters until decision for terminated.Coordinated with outsourcing vendors regarding hiring, replacement, cases, and other issues in All Facilities at Nation Wide AreaParticipated in controlling and evaluating the KPI performance of outsourcing vendor management for SPX Express needs.Alignment with Business Development, Operational team, Recruiter and for regarding the need manpower, cases, and other issues driver all station.Solving issue such as hiring, case with stakeholder management ( Business, Planner, Ops Lead ) Show less ● Handled and followed up needs of fulfillment hiring courier in Kalimantan and JabodetabekArea, ensuring end- to-end process from onboarding until off-boarding.● Supervised and maintained >500 courier in >60 facilities hub such as First Mile, Middle Mile,and Last Mile in Kalimantan and Jabodetabek, solve any problem, issues and providingwarning letters until decision for terminated courier.● Coordinated with outsourcing vendors regarding hiring, replacement, cases, and other issuesin All Facilities at Kalimantan and Jabodetabek Area● Participated in controlling and evaluating the KPI performance of outsourcing vendor forSPX Express needs.● Alignment with Operational team, Recruiter and HRBP for regarding the need manpower,cases, and other issues courier all facilities Show less In Act as the primary point of contact for courier,responding to inqueries and addressing any issues or concerns in timely mannerMonitor and analyze courier feedback to identify trends and areas for improvement.Collaborated with Creative and Recruiter teams for build social media instagram from analyze content Instagram, photoshoot Ambassador until Instagram analytics. Participated in sourcing partnership cooperation for courier benefit.Handled for coaching session for courier who have bad attitude, fraud, and other issues.Arrangement categorization violation and sanction courier for analyze courier performance.Handled with team recruiter area Sumatera for solved hiring issues with contact all school and other related agencies. Show less Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support.Supervised and maintained 500+ staff FTE,Contract,Courier and Operator in 30+ facilities hub such as First Mile, Middle Mile, and Last Mile in West Java.In charge of handling end-to-end mass recruitment process for Courier and Operator all Facilities such as First mile, Middle Mile, and Last Mile.Manage for demotion, promotion, mutation and rotation process for staff in west java area.Maintaining HR Issue (employee relation, community, alignment with Ops team).Personnel administration management.Maintenance HR SOPs and company policy and other internal procedures.Manage and controlling outsourcing vendors for hiring fulfillment, case and other issues at West Java.Controlling and monitoring budget hiring manpower for Fulltime and daily worker staff.Handled nation project for re-create flow standardization for offboarding courier and socialization to all operational team. Show less

  • BPO Management Middle Mile Fulfillment

    Oct 2021 - now

  • BPO Management - Courier Fulfillment

    Mar 2023 - Oct 2023

  • Courier Engagement and Experience

    Jan 2023 - Mar 2023

  • Human Resource Business Partner

    Oct 2021 - Jan 2023