
Elvin S.
Instructor's Assistant

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About me
Associate ISV Manager
Education

Le Cordon Bleu Ottawa Culinary Institute
2019 - 2020Grand Diplome Culinary Arts/Chef Training
University of Toronto
2015 - 2019Bachelor of Commerce (BCom) ManagementActivities and Societies: U of T Consulting Conference Case Competition Participant, Rotman Portfolio Management Competition Participant, WUSC (Innis) Graduated with High Distinction
Experience

Kumon Canada Inc
Jan 2014 - Jun 2016Instructor's Assistant• Managed daily learning activities through organization of progress reports to create effectivecurriculum for over 560 students• Collaborated with five team members in program development by adjusting teaching strategies for specific students, reducing student downtime by 50%

TD
Jun 2016 - Jun 2018Customer Service Representative• Provide and communicate tailored financial advice that meets customer needs, exceeding sales targets by 198% • Provide quality customer service and increase satisfaction score, 30% above plan on Legendary Experience Index • Resolve customer complaints by working with customers to evaluate the best solution for theirneeds resulting in strong rapport in over 100 regular customers•Organize and maintain internal e-filling system, reducing downtime by 50%

Unilever
May 2018 - Aug 2018Customer Development InternOOH Ice Cream (Assisting Account Managers with Convenience/Gas Banners)

Unilever
Apr 2021 - nowPersonal Wash at Walmart
Associate Instore Visibility Manager
Apr 2023 - nowCategory & Shopper Insight Associate
Aug 2022 - Mar 2023Trade Optimization Analyst
Mar 2022 - Aug 2022Customer Analytics Associate
Apr 2021 - Mar 2022

Hugo on Bank Street
Dec 2022 - Aug 2024Social Media Manager@hugoonbanksteeet
Licenses & Certifications
- View certificate

Learning Data Analytics
LinkedInJan 2021
Volunteer Experience
Member of Finance Committee (University of Toronto)
Issued by Room to Read on Sept 2017
Associated with Elvin S.Director of Internal Affairs (Innis Chapter)
Issued by World University Service of Canada (WUSC - EUMC) on Oct 2015
Associated with Elvin S.
Languages
- enEnglish
- caCantonese
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