Paul Dragsnes

Paul Dragsnes

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  • Timeline

  • About me

    University of Glasgow | Institute of Leadership & Management

  • Education

    • Cleveden Secondary School

      1991 - 1997
      High School Standard Grades
    • University of Glasgow

      1997 - 2014
      Institute of Leadership & Management (ILM)

      SVQ Level II Business administration, ILM Level III, IOSH Health & Safety at work, Certified in First Aid.

    • Heriot-Watt University

      2022 - 2022
      Tourism Pass
  • Experience

    • University of Glasgow

      Apr 1997 - Dec 2023

      I excelled in people, operations, and security management, ensuring the smooth delivery of soft FM services while upholding the campus appearance, maintenance, and repair standards. With adept coordination skills, I managed maintenance and technical requirements, overseeing support services to satisfactory completion. As the central figure for soft FM activities, I manage service level agreements, contract administration, and business continuity planning within the Central Services department. My strengths lay in minimising facility operating costs and ensuring third-party contracts align with legal, health and safety, quality management, and environmental policies at the university. Show less

      • Visitor Experience Manager

        Jun 2021 - Dec 2023
      • Front of House Manager

        Aug 2017 - Jun 2021
      • Area Manager

        Jul 2016 - Aug 2017
      • Assistant Bedellus

        Jun 2008 - Aug 2016
      • Security Supervisor

        Apr 1997 - Jun 2008
    • Partick Thistle Football Club

      Jul 2016 - Mar 2020
      Teamwear Retail Asst

      Teamwear assistant with Total Teamwear Scotland, assisting with numerous Joma Sport Customers in the SPFL and beyond.

    • Livingston Football Club

      Sept 2021 - now
      Retail Manager

      To manage all aspects of the Livingston FC club shop to maximise sales income and profitability. Offering the highest level of customer service to all customers at all times. Ensuring the Club Shop maintains and grows its reputation in being first point of welcome for all supporters, together with serving and assisting customers in a polite and helpful manner.

    • The Soccer Shop:Direct

      Dec 2023 - now
      General Manager
  • Licenses & Certifications

    • Institute of Leadership & Management

    • First Aid

      University of Glasgow
      Apr 2020
    • Mental Health First Aid

      University of Glasgow
      Dec 2018