Stephen Dymock

Experience

• 

  Truswal Systems

  Sept 1986 - Oct 1988

  Engineer/Programmer

  Programming timber roof truss design software. Language BASIC.

• 

  Tarmac Construction

  Oct 1988 - Dec 1998

  Responsibilities:• Managing a small team of technical Support analysts for the Tarmac Construction’s Civil Engineering Division Providing first line PC and server Support for the Tarmac’s Major Projects Division

  • Senior Technical Support Analyst

    Jan 1996 - Dec 1998

  • Technical Support Analyst

    Oct 1988 - Dec 1995
• 

  Carillion

  Jan 1999 - Feb 2018

  Company: Carillion PLCRole: Service Delivery Manger ( ICT Mobilisations ) Service Delivery Manger is responsible for the interface between the Business and the outsourced IT provider for their delivery of ICT mobilisation projects the responsibilities are:• Ensuring that mobilisation projects are deliver to the current standards• Keeping abreast of the current ICT processes and procedures and ensuring the outsourced IT provider is aware of an changes• Monitoring and auditing mobilisation projects• Keeping abreast on technology changes and making recommendations for their implementation• Ensure the SLA targets are achieves and escalating issues in a timely manner• Managing third party telecoms providers• Managing the relationship between Carillion and the network and Voice infrastructure supplier ( BT )• Business relationship Manager for Carillion’s one on Carilion’s network installation business ( Carilliontelent )• Development and improvement of Carillion’s support application ( Servicenow )Major Projects: TransIT ( Dec 2013 to June 2016 )This the latest ICT transformation project for Carillion transformation including • Desktop refresh for 8000 PCs and 9500 users. • Migration from Windows XP, Office 2003 to Win 7 Office 2013, with Exchange Infrastructure provided by Office 365. The additional functionality provide by Lync is also part of the project• Refreshed backend AD and Server infrastructure• Consolidation of the supported application.My role in this project is to lead the Scheduling team to ensure that all the users, applications, PCs and locations are identified and migrated efficiently by the third party suppliers. Reporting on a weekly basis to project steering group which then feeds into Carillion’s Chief Executive Leadership Team. The role also includes analysing early life support issues and trends to identify root causes and ensuring there is feedback to the outsource support provider, thus reducing the repeat problems. Show less The mobilisation managers in Carillon are responsible for the delivery of the ICT infrastructure and system for new contracts. The team consists of eleven mobilisation managers handling circa two hundred and fifty projects. The responsibilities for this role include• Defining and refining the processes and procedures used by the teams• Performance Development for six mobilisation managers and one team leader• Mentoring and guiding members of the team• Taking the lead on select high-profile projects• Line manager responsibilities for seven direct reports, with a geographically dispersed team.• Ensuring the team delivers the business requirements. Show less Company: Carillion PLCRole: ICT Bid Lead and Implementation Manager Team LeaderOne of two team leaders in the ICT Bid Support and Mobilisation Team as part of Carillion’s IS shared service. Role and Responsibilities:• Facilitating effective ICT provision to Carillion through the ICT Bid Support and Mobilisation Team, circa 250 projects per annum• Establishing processes and procedures with regular evaluation and refinement.• Management of the team’s workload to effectively match Project Managers’ skill levels to work required • Provision of advice and guidance to other teams members (multiple bases for team members, requiring effective communication)• Line manager responsibilities for seven direct reports, with a geographically dispersed team.• Provision of ICT requirements for major bids Major Projects Undertaken Bid submission and mobilisation of a Joint Venture project of 800 users from both Carillion and our joint venture partner onto a common platform, including the integration of the partner’s systems into the joint venture.Mobilisation of the ICT infrastructure and Systems for a local authority Facilities Management contract Show less

  • Service Delivery Manager

    Mar 2014 - Feb 2018

  • Head of ICT Mobilisations

    Mar 2012 - Mar 2014

  • ICT Bid Lead and Implementation Manager Team Leader

    Jul 2007 - Mar 2012

  • ICT Bid Support and Site Implementation Manager

    Jan 2002 - Jul 2007

  • Site Implementaion Manager

    Jan 1999 - Dec 2001
• 

  ENGIE – UK & Ireland

  Mar 2018 - Jun 2021

  IT Project Manager
• 

  EQUANS

  Jul 2021 - now

  IT Project Manager