Joshua Hernandez

Experience

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  MUSTANG EXPRESS LTD

  Mar 2003 - Aug 2023

  Director

  I had the privilege of steering the company towards operational excellence, financial growth, and industry-leading customer service. My role involved strategic planning, team management, financial oversight, and technological innovation in a fast-paced and ever-changing environment.**Key Responsibilities and Achievements:**- **Strategic Leadership:** Directed the strategic vision and culture of the company, contributing to over $20M in annual revenue. - **Team Management:** Managed a diverse workforce of 90 employees, overseeing departments including HR, Finance, Operations, and Sales.- **Data-Driven Decision Making:** Leveraged data analysis to forecast and resolve complex supply chain challenges, leading to more efficient and effective operations. - **Financial Oversight:** Ensured profitability for 18 out of 20 years by consistently achieving Key Performance Indicators (KPIs). - **Technological Advancements:** Spearheaded the adoption of cutting-edge technologies, improving the company's efficiency and competitive edge in the market. - **Employee Retention:** Developed an employee retention program that substantially reduced turnover rates, promoting a stable and engaged workforce.- **Customer Relations:** Designed and implemented customer-centric cost-saving programs, significantly improving customer retention rates.- **Regulatory Compliance:** Demonstrated a high level of expertise in Department of Transportation (DOT) regulations, earning top-tier Compliance, Safety, Accountability (CSA) scores and reducing insurance costs.- **Project Management:** Successfully managed multiple cross-departmental projects, conducting in-depth data analysis to inform business strategies.6 time Smartway High Performer3 time Smartway Excellence Award Show less

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  Answers Infinite AI Consulting LLC

  Aug 2023 - now

  Artificial Intelligence Business Consultant

  Empowering Small & Medium Businesses with AI Solutions | Helping organizations harness the potential of AI for growth and efficiency | Run by seasoned entrepreneurs who understand the SME landscape | Let's navigate the AI journey together!"