Tracy Ann Singh

Experience

• 

  ICR Consulting Ltd

  May 2011 - May 2012

  Site Coordinator

  • Maintained customer relations to analyze and assess needs, ensuring maximum service quality.• Solved any problematic customer issues through creative solutions.• Assisted in planning and spec analysis to provide clear, traceable, and coordinated interpretations of the design/drawings for construction.• Liaised with subcontractors in expediting drawings and related information.• Maintained accurate and up-to-date log and updated the Project Manager of the status.• Obtained quotations for Notices of Change.• Coordinated submittals and procured all close-out documents including warranties and maintenance manuals.• Monitored fieldwork, including contract work to ensure compliance with company standards, procedures, and specifications.• Updated accurate documents and drawings via AutoCAD.• Assisted with the research and preparation of field change requests to resolve design issues.• Attended project coordination and site meetings as requested or required.• Fostered relationships with local electrical suppliers to obtain best price, quality, and delivery of products. Show less

• 

  Swissport

  Sept 2012 - now

  Property Services Manager

  • Managed, maintained, and supported the reliability of the systems, procedures, equipment, properties, and assets within and throughout the facility.• Planned and executed all civil, renovation and plant upgrade projects, while managing company resources, including, budget, staff contracts, contractor, and procurement processes.• Coordinated the facility's monthly and annual budget planning and reports.• Ensured all equipment operations and facilities requests were met.• Managed all in-house operating engineers including building painters, fabricators, HVAC technicians and maintenance generalist.• Performed troubleshooting, repairs and servicing of HVAC, Elevator and Rapiscan TSA scanning system.• Formulated and planned the manpower scheduling of coordinators, team leads, agents and all required personnel for each airline carrier.• Performed regular quality assurance audits to ensure proper service levels were maintained.• Ensured that each member of staff was trained on the relevant and up to date skills to perform their function and advise as necessary.• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment.• Worked flexible hours, night, weekend, and holiday shifts.• Developed and maintained courteous and effective working relationships. Show less