Jennifer Love

Experience

• 

  Bank of America

  Jan 2001 - Sept 2003

  Training and Communications Manager

  • Oversaw the development and implementation of training and communication plans for a multi-national, multi-business line rollout of a proprietary Credit Risk Rating software application based on Basel II standards. • Participated in simultaneous software designs, testing cycles and implementation plans. • Managed line of business training while supporting process and implementation partners in Commercial and Business Lending, Private Lending, Global Commercial Investment Bank and Commercial Real Estate Bank. (ADDIE)• Trained target users, systems integration and user acceptance testing teams, as well as business Help Desk on the methodology, process changes and application specifics of 13 Risk Rating Scorecards. • Partnered with Project Implementation Managers to identify impacted areas and mitigate implementation risks. • Managed a staff of three trainers working on multiple training delivery vehicles. (Interactive Satellite Learning (BOA Knowledge Channel), Web Based Training Programs, Traditional Job Aids, Application Help Files and Reference Guides) • Identified key audience messages and acted as final editor for all communication releases, training manuals, monthly user publications and training scripts. • Conducted formative and summative evaluation of training. Show less

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  Acentron Technologies

  Sept 2005 - Jan 2006

  Professional Services Manager

  • Dual responsibilities to Acentron's Business Solutions Group (BSG) and Wachovia's Vendor Relationship. • Responsible for contract resource identification and selection.• Tasked with developing middle market CEO/CIO relationships for BSG and implementing marketing and training plans.• Developed and maintained online copy for corporate website. • Was recruited away from Acentron by APC when APC bid on Acentron’s consultant base.

• 

  The Alliance of Professionals and Consultants

  Jan 2006 - Jun 2009

  Business Consultant and Senior Recruiter

  • Supported Fortune 500 and middle-market clients including Wachovia, Wachovia Securities, Premier Inc., Blue Cross/Blue Shield, Savvis, Anheuser Busch, UNC Healthcare System, Wake County Public Schools, Labcorp, JC Penny’s, Code Refinery, Cerner and others. • Developed and administered training and training documentation for APC's Applicant Sourcing Team.

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  GCI

  Jul 2009 - Aug 2010

  Offshore Liaison

  • Hired to train a fledging group of offshore recruiters. (1 year engagement) • Lead Program/Project Management and Business Analyst Recruiter focused on strategic placements within Wachovia/Wells Fargo.• Developed comprehensive training deck for offshore recruiting team to document processes and effective/iterative procedures for using in-house applicant tracking system. Developed training decks documenting effective candidate management. • Successfully identified, negotiated salaries for and placed individuals over a ten month period within the merged organization in areas such as Corporate Information Security, Wholesale Technologies, Retirement Services, Wells Fargo Advisors, Ecommerce Technologies, Infrastructure Governance and Strategy and Technology Services. • Documented changes to in-house recruiting tools. • Successfully and proactively identified sales opportunities by identifying sales leads from candidate conversations. • Supported 4 Wells Fargo Sales Executives, participated and successfully helped land TIAA-Cref as a prime client and cross submitted candidates to support our Bank of America operations. Show less

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  CGI Federal

  Sept 2010 - Jul 2018

  Momentum Enterprise Solutions Group - Emerging Technology Practice• Provided strategic leadership for business development, marketing and communications for an ERP suite of applications supporting streamlined financial, budgeting, audit, performance management and acquisitions management of the United States federal government• Momentum is used by190+ agencies and bureaus including Department of Defense and intelligence organizations• Responsible for two annual national Momentum User Group community events (MUG Meetings) including change management / user communications and identification of enhancement, and was in-booth sales lead at 14 National Financial, Budget and Acquisitions Management conferences per year. Facilitated monthly MUG meetings for targeted subgroups• Proposal writing team member for 9 competitive federal bids including US Navy (NavSup) and US Army (Army Contracting Command), as well as intel agency bids • Joined and then led a team of marketing professionals responsible for national and D.C. market event scheduling and management. Coordinated SME speaker engagement for conferences and made initial recruitment contact with security-cleared individuals while on the road• Wrote persuasive marketing slicks for distribution to potential customers. Acted as ad-hoc technical writer, developed sales .PPT decks showcasing Momentum's capabilities and other CGI product and third-party integration capabilities (Ex: UiPath, Infor and others) • Scripted and produced broad-scope and custom capability videos for the Momentum product suite. (Full portfolio of YouTube videos available on need-to-know basis.) Show less • Senior Talent Consultant responsible for relationship management and human capital delivery for 3 business units within the organization. ( State/Local Public Sector CGI Advantage ERP, Commercial Financial Solutions and Global Infrastructure Solutions)• Completed on-loan engagements with CGI Federal’s Momentum Delivery Groups supporting Department of State, Department of Justice and other agencies. • Met on daily / weekly basis with various national client partners to understand hiring requirements, including assisting in resource capacity planning and determining recruiting strategies.• Documented process improvement changes in Visio to aid in streamlining candidate submittal and feedback process. • Successfully and proactively partnered with business teams to gather job requirements.• Partnered with international recruiting teams to facilitate hiring strategies and coordinate movement of global workforce. • Managed members of CGI’s Business Solutions and On-Shore delivery recruiting team. • Using prior experience as a Business Analyst and Trainer, worked on numerous special projects to develop training and collateral documentation for both Recruiting and Business Units. • Evaluated recruiting software solutions for Social Media and Referral Tracking. Show less

  • Senior Consultant

    Jun 2015 - Jul 2018

  • Recruiting Business Partner

    Sept 2010 - Jun 2015
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  Wells Fargo

  Feb 2019 - now

  Senior Recruiting Consultant; Digital Technology and Innovations