Kaif Abbas

Experience

• 

  ICT Academy, IIT Kanpur

  Jun 2020 - Aug 2020

  Trainee and Intern

  - Did a six weeks summer training and internship on full-stack developer using front-end and back-end technologies like HTML, CSS, Javascript, PHP, MySQL.- Developed a project on an E-Commerce Website using the above technologies.Electronics & Information Communication Technology (E&ICT) Academy, Indian Institute of Technology, Kanpur is a joint initiative of the Ministry of Electronics and Information Technology (MeitY) and IIT, Kanpur. https://ict.iitk.ac.inIntern Id: EICT-INTERN-402017 Show less

• 

  Cognizant

  Nov 2021 - now

  • Dashboards & Panels: Developed and maintained 8 dashboards with 490 panels for comprehensive monitoring. Pioneered a central dashboard with fewer panels, saving over 12 hours per month.• Monitoring & Alerts: Created over 35 monitors for system performance, integrated with Slack and PagerDuty, significantly reducing PagerDuty calls by 84% while maintaining a 100% recovery rate within 4 hours for anomalies. Improved monitoring efficiency by 7.5%.• Runbooks & Automation: Created 17 runbooks for 7 components, reducing resolution time and update time by 88%. Contributed over 10% of automation ideas, implemented efficiency enhancements saving 33 hours monthly.• Project Management: Maintained 100% schedule adherence with zero ticket spill-over and no escalations. Show less • Leveraged statistical analysis using for data processing, analytics, and visualization, driving strategic decision-making with actionable insights. Resolved 33% of all Jira tickets related to support and analysis within 24 hours, ensuring swift issue resolution and improved service delivery.• Developed at least 4 full-length dashboards from scratch and merged multiple dashboards to ensure targeted monitoring. Optimized existing panels, reducing rendering time by 20%. Applied formatting and color enhancements for improved user experience.• Optimized queries for over 30 existing alerts, increasing performance by 25%, and created new alerts to enhance support responsiveness.• Collaborated with stakeholders across over multiple regions and functions, facilitating the successful development and optimization of dashboards and monitoring systems. Ensured real-time data availability and performance tracking, leading to a 15% increase in operational efficiency. Show less • Created and refined at least 10 Lambda functions for inserting, updating, deleting, and filtering records in database tables. Integrated API Gateway to generate URLs for displaying records in the UI interface. Refactored code to improve performance by approximately 20% and implemented feedback for continuous enhancement. Achieved 100% task execution success rate using the admin tool.• Optimized and analysed alerts created of at least 7 different components from the current project. Updated thresholds and queries based on trigger trends, reducing false alerts by 60% and enhancing team productivity by 30%.• Created new monitoring systems during a client platform migration. Ensuring comprehensive monitoring and reporting of migration progress.• Generated analytical reports, achieving 100% reporting compliance and providing stakeholders with timely updates.• Validated and improved at least 8 dashboards by updating non-functioning panels and queries, achieving 95% dashboard functionality and accuracy. Show less

  • Associate

    Jan 2024 - now

  • Programmer Analyst

    Nov 2022 - Jan 2024

  • Programmer Analyst Trainee

    Nov 2021 - Nov 2022
• 

  Rhodes Trust

  Feb 2022 - Dec 2024

  - Evaluated 15+ applications submitted from across the globe.- Interviewed 7+ candidates on finalist days and facilitated group activitiesRise is a program that finds brilliant people who need opportunity and supports them for life as they work to serve others. An initiative of Schmidt Futures and the Rhodes Trust, Rise is the anchor program of a $1 billion commitment from Eric and Wendy Schmidt to find and support global talent.

  • Rhodes Selector (Global Constituency)

    Jul 2024 - Dec 2024

  • Project Reviewer, Interviewer and Selector at RISE (Rise for the world) Scholarship

    Feb 2022 - Jun 2024
• 

  Globee Awards

  Jan 2023 - Jan 2023

  Judge
• 

  SIIA

  Jan 2023 - Jan 2023

  https://web.archive.org/web/20240825133403/https://siia.net/neals/wp-content/uploads/2024/02/cert_1.pdf

  • Judge for SIIA CODiE Awards

    Jan 2023 - Jan 2023

  • Judge for 70th Jesse H. Neal Awards

    Jan 2023 - Jan 2023
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  Online News Association

  Jan 2024 - Jan 2024

  Online Journalism Awards Screener