Ted Anton

Experience

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  Self-Employed

  Jun 2009 - Sept 2014

  Private Flute Instructor

  • Taught the basics of flute playing to beginning and amateur flute players• Organized weekly lessons and schedules• Planned lessons on what is needed for the continual improvement of students

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  Boston University Alumni Association

  Oct 2011 - Feb 2013

  Telecommunications Assistant

  • Contact parents and alumni to drive donations to Boston University• Train new employees and provide constructive criticism • Demonstrate how a request for a donation should be approached and handled

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  Boston University Orientation

  Apr 2012 - Jan 2013

  • Conduct activities to encourage students to network with peers and explore outside of their comfort zone• Lead ‘Urban Adventure’ team building activities throughout Boston• Help with the development of BU Bridge, a new, online way to interact with incoming students • Foster an environment to help students develop an identity as members of the Boston University community• Conduct group meetings and liaise with students, families, and the school administration• Ability to oversee and lead a group of 4,200 students and 3,600 parents without losing their respect• Working with others in the Office of Orientation and Dean of Students Office to recreate the enthusiasm for Boston University that my fellow peers and I share

  • Common Ground Facilitator

    Jun 2012 - Jan 2013

  • Student Advisor

    Apr 2012 - Jan 2013
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  Butv10

  Jan 2013 - Jun 2013

  • Controled audio board to adjust sound levels of the microphones and video journals• Adjusted lighting placement and levels to appropriate settings on set• Brainstormed ideas with a team for upcoming episode schemes • Gained hands-on knowledge of proper camera use• Problem-solved technological issues that arise with team members• Made suggestions for improving the quality of audio recording

  • Produciton Team for Inside Boston

    Jan 2013 - Jun 2013

  • Studio Crew for Pop Showdown

    Jan 2013 - Jun 2013
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  Flutistry Boston

  Feb 2013 - Oct 2014

  Client Success | Repair & Sales Operations

  • Apprenticed in the art and science of flute repair for a boutique, world-renowned flute store• Increased max client-bandwidth per month by 28% by developing a CRM system with Google Suite and Trello• Promoted and maintained the company’s mission to an extensive network of professional musicians, including James Galway

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  Boston University Office of the Provost

  May 2013 - Aug 2013

  Administrative Assistant Intern

  • Researched arts organizations in Boston for potential student involvement• Booked travel and accommodation for managing directors• Revamped email newsletter by changing the layout, color schema andby listing the most up-to-date information

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  Joann Kane Music Service

  Oct 2014 - May 2015

  Social Media Marketing | Music Preparer

  • Created posts to drive clicks to company website and social media pages, engaging with fans and consumers• Promoted services and raise visibility of the company’s extensive film music rental library to boost sales• Printed and bound music for high profile clients including John Williams, Barbara Streisand, and the Boston Symphony Orchestra

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  Remote Control Productions, Inc.

  Oct 2014 - Feb 2016

  Studio Assistant - Hans Zimmer

  • Streamlined the process for composers to access large amounts of highly confidential musical assets for Hans Zimmer’s studio• Trusted as the first point-of-contact by managing phones and interacting professionally with executives and celebrities• Lead and trained new interns on company policies, correct processes, and proper communication with executives

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  Ticketmaster

  Feb 2016 - May 2021

  • Generated $60M+ in incremental revenue as marketing lead for multiple national concert tours, providing consultative expertise and exceptional client service for artists, promoters, and labels• Oversaw, designed, and executed a global brand campaign honoring the top touring artists in the world, driving the highest engagement rates on brand social media channels to date• Quarterbacked strategy, planning, and execution of digital marketing campaigns, analytics projects, product pitches, and B2B initiatives supporting Ticketmaster Music's business• Built customizable marketing plan described by Live Nation Touring and other clients as being the most valuable document created in years• Lead development, strategy, and execution of a $200K digital media campaign driving film ticket sales trailer views for “A Star is Born,” which included utilizing Lady Gaga concert ticket data and collaborating with creative, production, international media, analytics, and many more teams• Created document templates, develop product narratives, and implement streamlined processes utilized by multiple teams and shared with our biggest clients• Ideated, developed, and implemented a brand-new Ticketmaster Music product slide “library” that tells a consistent, clear, and contextualized story and streamlines our client pitch process for all account teams and executive leaders• Produced and hosted client and ERG events, including everything from preparation to launch in addition to Ticketmaster Product activations• Supported the retention and growth of Ticketmaster Music's KPIs with owned + paid marketing • Guided client marketing contacts in effective usage of Ticketmaster products and services, including TM1 Reporting and Marketing applications • Lead calls and meetings with clients, delivering compelling content and information via formal presentations (including conference presentations with 150+ attendees) Show less • Strategized and managed numerous media and email marketing campaigns for accounts including the Madison Square Garden Company, Columbia Records, and more• Acted as a marketing lead for artist clients and accounts on approximately 40-50 national tours at any given time, providing stellar communication and service while also setting reasonable expectations, while synthesizing campaign and data results in order to craft compelling stories and pitch recommendations for future campaigns• Oversaw media campaigns from start to finish (programmatic, SEM, paid social, email), making optimization recommendations throughout and providing detailed reporting analysis• Created and designed digital ads for national tour marketing campaigns• Established and maintained an organizational system to track marketing support for national tours and venues ensuring no opportunities or deadlines are missed Show less

  • Marketing Manager | Music

    May 2018 - May 2021

  • Client Marketing Coordinator | Venues & Tours

    Feb 2016 - May 2018
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  Vault Health

  Jul 2021 - Sept 2022

  • Spearheaded a diagnostic integration with a new fulfillment provider by writing the technical specifications, designing distributed architecture solutions utilizing a customized suite of AWS tools, leading all technical calls with external and internal stakeholders, creating and hydrating all implementation stories, and more• Engineered a medical record export feature in the EHR, giving medical staff the ability to customize and dynamically generate PDF documents for patient and billing needs• Wrote complex Python scripts to migrate CSV data and manipulate 10M+ records across multiple PostgreSQL databases, processed asynchronously with cloud tools including AWS SNS, SQS and Lambda• Implemented and maintained multiple API clients to interact with 3rd party labs, insurance billers, and vendors, all with 100% test coverage to ensure software stability and reliability• Established position as a modern React front end subject matter expert by leading Lunch & Learns on advanced hooks and component testing strategies, providing constructive criticism in code reviews both within and outside the team, and participating in pair-programming to unblock teammates• Took initiative to keep the codebase healthy by implementing automated pre-commit hooks and linting rules for proper code style, ticketing bugs and implementing fixes when discovered, and writing documentation on internal coding best practices• Implemented a new nested layout pattern with TypeScript and NextJS to optimize React’s reconciliation process by adding a custom property definition to the component object and moving it to the highest part of the component tree Show less • Built a new COVID virtually-supervised rapid test ordering flow while under high-pressure and tight deadline constraints• Contributed to an internal stylized React/Material UI component library, allowing for faster front end development, more efficient collaboration with design teams, and solutioning via Storybook• Actively collaborated with product and design teams during requirement-gathering, analysis, planning, implementation, testing, and maintenance phases to create the best user experience possible Show less

  • Software Engineer

    May 2022 - Sept 2022

  • Associate Software Engineer

    Jul 2021 - May 2022
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  VillageMD

  Oct 2022 - now

  Technical Leadership and Transition• Successfully transitioned from a Software Engineering Team Lead to Engineering Manager within a large-scale healthcare technology (HIT) organization during a major high-priority, high-stakes, company-wide acquisition/merger• Led a team through a major technology migration from InterSystems, a tool that connects patient records across multiple electronic health record (EHR) platforms, to an internally-owned system, overseeing the development of new feature modules for over 10 million users• Participated in code reviews, advising on architectural decisions, and creating detailed diagrams and documents to support the team's understanding of complex systemsCultural Transformation and Team Building• Cultivated a positive team culture by fostering open communication, collaboration, and knowledge sharing in a safe space• Improved team dynamics by resolving conflicts, fostering positive attitudes through relationship-building, and mediating cross-team issues with collaborative meetings to find solutions.• Introduced fun and engaging activities to encourage team bonding, create a comfortable work environment, and celebrate successesStrategic Planning and Testing• Streamlined the team's software development lifecycle (SDLC) by introducing improved processes for Jira ticket hydration, refinement, developer testing, and retrospection, reducing the number of QA-reported bug tickets by 83% • Proposed and executed a comprehensive deprecation testing plan to ensure seamless transition away from InterSystems, including a "chaos engineering" approach to simulate failures and identify potential vulnerabilities in the system• Oversaw the overall testing process to minimize disruptions and maintain a high level of service for users. Show less • Technical lead and architect for a new unauthenticated scheduler for CityMD urgent care clinics, which successfully booked 35k+ patient appointments with a <1% error rate within the first two months of product launch - Actively participated in patient research at clinics in New York City and made real-time product enhancements during pilot - Wrote 83% of the total functional code, designed an automated testing strategy, and integrated DataDog monitoring• Generated over 1.16M+ in incremental revenue by building an automated, containerized Python service hosted in AWS ECS, invoked with AWS EventBridge, and executed with AWS Lambda that opens up previously unavailable appointments to end users, increasing appointment booking conversions by 82%• Project lead for VillageMD’s component library built with React and Material UI, viewable in Storybook, and used across numerous multifunctional teams’ patient-facing applications - Host weekly and ad-hoc meetings with engineers, team leads, designers, and product teams to plan roadmap initiatives, prioritize work, and deliver feedback - Troubleshoot and resolve conflicts among cross-team collaborators, enhancing the developer experience - Advise fellow engineers on best practices for developing themes that extend from Material UI• Implemented a flexible, drag and drop solution for building website pages within HubSpot CMS as a part of a company rebranding initiative, enabling marketing and product teams to efficiently and easily develop pages that adhere to critical brand specifications without needing engineering resource• Migrated a monolithic codebase from BitBucket to GitHub and built a new CI/CD pipeline using GitHub Actions and workflows• Established code quality, standards, and security alert documentation that made the SDLC more efficient, effective, and an interactive learning experience Show less

  • Engineering Manager

    Apr 2024 - now

  • Software Engineer

    Oct 2022 - Apr 2024