Chazel Nasser

Experience

• 

  Food Management - Kids Paces

  Dec 2005 - Dec 2011

  A Manager who operates as an HR and Functional Manager (manages, conducts, trains, manipulates, directs, deals, supervises, organizes & controls resources, expenditures).More details are listed below:- Organise and supervise all of the administrative activities that facilitate the smooth running of the organization.- Manage, conduct, train, manipulate, direct, deal, supervise, organize and control the overall business.- Involve in employee selection, career development, succession planning and periodic training (Supervise and manage the overall performance of staff in the department. Hire & train the staff, place advertisements looking for employees and also perform the interviews of potential future employees).- Keep track of the hours which each employee works in addition to the set pay for employees.- Perform clerical duties on a daily basis. Tasks such as answering phones, filing and typing up documents are a daily occurrence.- Handle and attentively resolve customer complaints in professional and effective manner; address the situation and come up with complete resolutions to the problem.- Perform frequent checks on the stock to make sure that items are always in.- Reserve birthdays, schools, Scouts, & nurseries outing day.- Manage seasonal event for the company (like Easter, Christmas, Mother’s day, Halloween, Summer Camps) Show less Kids Paces is a very interesting center that cares about the entertainment and education of children. I was a supervisor of two departments - Workshop and Birthday - where my job was to train and manage a team of 6 persons for each department; assigning tasks, putting schedules… I feel this position greatly enhanced my communication skills, and give me a good experience in dealing with different people’s personalities.- Manage a team of 6 persons for Workshop and Birthday departments- Assign tasks, handle conflicts and problems.- Hire and train new employees- Enforce regulations and behavior codes and complete paperwork.- Organize workflow and ensure that employees understand their duties or delegated tasks- Monitor employee productivity and provide constructive feedback and coaching- Maintain timekeeping and personnel records- Pass on information from upper management to employees and vice versa Show less

  • Manager

    Jul 2007 - Dec 2011

  • Supervisor

    Dec 2005 - Jun 2007
• 

  IDEA sarl

  Feb 2011 - Jul 2023

  Office Support and IT Assistant Manager

  • Provide HR services with high degree of professionalism.• Work on staff attendance tracking and ensure that all records are kept current and up-to-date.• Maintain inventory of office, stationery, and pantry supplies.• Provide document controller service.• Provide general administrative assistance to office staff to include copying, faxing, filing, spreadsheet work and presentation preparation as necessary.• Support the business development department by preparing and finalizing different project management, design management, and construction supervision proposals, as well as level of effort and tender documents.• Assist with network and security management as well as data storage architecture.• Implement new Software, and technologies, and provide IT support when needed for employees in their duties such as user level assistance on daily application used, including MS Word, Excel, Outlook, Power Point, Visio, Project, Adobe Acrobat, Autodesk, Photoshop, InDesign and other basic computer related skills.• Assist with end user system updates and monitoring including virus checking, ensuring backup of data files, spyware removal and testing.• Provide desktop and server administrative functions including data backups, file recovery, internet / intranet addressing, communications troubleshooting, server configuration and maintenance, and monitor printers, photocopiers, fax machines, making sure that they are working properly and getting regular maintenance.• Experience in user management, Active Directory, Group Policy, DNS, DHCP, and Print Management.• Organize and document of IT systems and network.• Technical support and general liaison onsite plus over the phone and via remote software.• Investigate, diagnose, solve computer software and hardware faults. Show less