Valerian Vincent

Experience

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  BorneoMart Apin-Apin

  Oct 2015 - May 2016

  Shop Assistant
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  Inferno Network

  Jun 2019 - Aug 2019

  Internship Trainee

  undergone project proposal and development for palm oil tree monitoring system and swiflet bird's nest monitoring system

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  FiberHome

  May 2021 - Jan 2024

  Assistant Technical Support Engineer

  Kota Kinabalu:- (Based in Kota Kinabalu for Sabah Project)-Maintain Fiberhome Fonst 1000 DWDM equipment and also network between each node connected. -Remote support for client NOC for network problem regarding Fiberhome equipment-Troubleshoot incoming and outgoing transmission and network maintenance-Handling Network Management System(NMS) to rectify and troubleshoot problems accordinglyCyberjaya:- (Support for other project)-Involve in testing for new Fonst COTP DWDM equipment for Astro-TM network. Field POC for client acceptance.Kuching:- (Remote Technical support)Fiberhome Submarine cable between Batam and Kuching. -Setting up PFE equipment, calibrating OTN equipment, troubleshooting and debugging system. -System testing and acceptance test. -Remote support for the client.Familiar with vendor equipment such as Test Gear for BERT 10G/100G, OSA, OTDR, COTDR, Optical Wavelength Meter, OPM, Optical Attenuator Show less

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  Sapura Secured Technologies

  Dec 2023 - now

  Field Support Engineer

  Conduct preventive and predictive maintenance of Telecommunication network as per region PM master schedule, ensuring smooth functioning of network operations.• Resolve customer issues by performing 1st level troubleshooting during corrective maintenance(dockets) and Trouble Ticket resolutions, adhering to defined SLAs.• Conduct engineering analysis and proposed solutions for rectification to prevent reoccurrence of network issues.• Collaborate effectively with Network Technical Expert (NTE) and Network Operation Centre (NOC) teams to identify improvement initiatives and troubleshoot complex problems. Show less