Israel Alvarado, MBA, CGBP

Experience

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  ProFitness Personal Training/Cedar Crest Hospital

  Mar 2013 - Jul 2020

  Independent Personal Trainer/Fitness Program Developer

  Successfully established and managed a corporate and personal wellness program company:• Successfully established and grew a dynamic corporate and personal wellness program company, specializing in delivering customized wellness solutions.• Directed strategic initiatives that improved overall client health and wellness, achieving and maintaining an average satisfaction rating of 4.8/5 in surveys.Designed and implemented fitness programs for Behavioral Treatment Center clients:• Developed and executed specialized fitness programs at Behavioral Treatment Centers, focusing on improving physical fitness and reducing stress levels among clients.• Customized programs to meet individual needs, fostering a supportive environment that promoted wellness and resilience.Demonstrated expertise in leadership, program development, and client engagement:• Provided visionary leadership and strategic direction in program development and implementation, ensuring alignment with organizational goals.• Elevated patient participation and satisfaction through compassionate engagement strategies, consistently exceeding performance targets. Show less

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  Change Home Mortgage

  Oct 2020 - Mar 2023

  Licensed Mortgage Loan Originator

  • Mastered residential mortgage loan origination, focusing on assessing borrower’s creditworthiness in line with Fannie Mae, Freddie Mac, HUD & VA guidelines.• Developed and nurtured relationships with realtors, appraisers, escrow, and title officers to ensure smooth transaction execution.• Demonstrated ability in relationship building, cold sales calls, and business presentations to maintain a robust client pipeline.• Conducted thorough market analysis to understand and anticipate financial trends, applying this knowledge to optimize loan structuring and client advice.• Employed advanced negotiation skills to close deals effectively, often navigating cross-cultural and international regulatory complexities in the El Paso, TX/Juarez, MX. metroplex.• Leveraged knowledge of compliance regulations to ensure adherence to federal and state financial standards and practices. Show less

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  View Mortgage

  Apr 2023 - now

  Office Operations Manager/Licensed Mortgage Loan Originator

  Operational Excellence and Performance Improvement:• Monitored the production pipeline to track Key Performance Indicators (KPIs), driving continuous improvement initiatives. Optimized workflows and refined business processes to ensure smooth day-to-day operations and maintain high operational standards.Employee Onboarding and Integration:• Led comprehensive onboarding initiatives for new employees, ensuring their seamless integration into day-to-day operations. This included designing and implementing structured training programs conducted via Zoom and Teams calls to accommodate different time zones. Additionally, I facilitated orientation sessions and provided ongoing support to ensure seamless integration into operations.Business Development and Mortgage Origination:• Engaged in face-to-face client meetings, leveraged CRM software and social media outlets to manage customer satisfaction and client engagement effectively. Additionally, developed and nurtured relationships with realtors, appraisers, escrow, and title officers to ensure smooth transaction execution. Mastered residential mortgage loan origination, meticulously assessing borrower creditworthiness aligned with Fannie Mae, Freddie Mac, HUD, and VA guidelines. Demonstrated expertise in relationship building, conducting cold sales calls, and delivering compelling business presentations to consistently maintain a robust client pipeline. Show less