Erlangga Asianto

Experience

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  N/A

  Dec 2001 - Sept 2009

  Australian Parliamentary Debate Coach

  Trained a High School extracurricular club for the Debate Team,Prepare students to face a Debate Championship in a Local or National tournament, There will be 3 speakers in 1 debate Team.1st Speaker will deliver the motion of debate and deliver arguments to support their house.2nd Speaker elaborates what are the strongest arguments to keep their team on track.3rd Speaker delivers the rebuttals, which can weaken opponents' arguments.Closing Speaker, usually the 1st or 2nd Speaker, delivers their closing statement and convinces the Judges of why their team deserves to win the battle.My goal is not to give a Trophy to their school, not just to win the tournament. But I want to create a mindset that Education is not a race but a process that will make all students stronger. Having a critical, logical, and expect consequences way of thinking is my principle in moulding them. Show less

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  PT Century Investments Futures

  Aug 2005 - Jan 2009

  Assistant Chief Dealer

  Century Investments specialises in FOREX Trading, which trades EUR, GBP, JPY, CHF, and AUD. There are also several indices that we serve, like; Jones, Nikkei, and Gold (XAU). Back there in 2005, not many Commission houses provided Online Trading Platforms and Century just started to make its own Trading Platform. Most of the clients trade conventionally via telephone, and the price will be decided by a Deale.r I was one of the Junior dealers at that time, or we can say it is an Assistant Chief Dealer.My Job Description will be:* Responsible for making the Dealing Room run according to Procedure* Responsible for the Facility to run as it should be, such a; Phone line, main monitors for Prices, Internet Connections, and Phone Recorder Systems* Explore daily the movements of the Price with High-Low from yesterday and several Days before* Short review of today's news Indicators* Familiar with other Trading Platforms such as Saxo Bank or IG Platform* Short review for Charts for all main currencies* Short meeting with other dealers to decide the Price executed when the Dealing Quotes demand* Spent at least 2 hours studying and comparing the Century Investments Trading Platform with other competitor Trading platforms* Report to the Operation Director for Trading Activities that need to be kept in attention* Decide at a short time when there is Trading problems such as: Overtime Dealing Quotes, Scalping, and many other cases. Show less

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  Quantum Multi Media Communication Indonesia

  Feb 2009 - Feb 2012

  Senior International Call Centre Agent

  - Answer all the incoming calls- Responsible for maintaining the Service Level of the queue- Responsible for delivering 100 % accuracy in handling every call - Achieve the Target for Time Handling daily- Monthly Feedback for Performance and skills upgrade- Monthly Development session for Australia Culture

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  Regus

  Mar 2012 - Aug 2018

  My Main Responsibility is to make one of Regus Business Centres run well for Clients, thereSome Key Factors need to be handled.Report directly to Area Manager and Area Director, as well as to Country Manager, whodepends on the case or urgency level.Responsible for maintaining Focus for Sales and Operations daily; therefore,there are key areas of Performance:1. Business Centre Facilities Readiness2. Customer Satisfaction Rate3. Business Centre Occupancy Rate4. Invoices and Payment Process Management5. Collections and Payment Allocation Process Management6. Internal Team Member Management7. Networking EventEach key area will be reviewed every month by the Area Manager, along withRegus Business Cascade.Overall, the Role is to represent and maintain the business running. Show less Day-to-day Operation:- Responsible for sales inquiries that come in via e-mail, websites, sales toolkit, or marketing activity- Responsible for maintaining the Pipeline, which is the list of potential clients that need to be contacted- Conduct a Professional and warm outbound call to the potential clients- Make a clear explanation of the company's Products and Services which can be suitable for their requirements- Persuade clients to agree that Regus is the best option by delivering Sales Highlights Elevator Pitch- Make a clear note and ensure 100% accuracy of the client's details and requirements- Have a short discussion with the Sales Field Team, if necessary, after handing over the inquiry- Must build good communication with every supporting division that can support the Sales Activity- Must build a Professional relationship with Potential Clients and In-house clients- Responsible for achieving Daily, Weekly, and Monthly Sales Targets- Maintain 50% Conversion for Enquiry to Sales ratesReports:- Weekly Sales report to the Indonesia Area Director and Country Lead- Bi-Weekly Sales report to the Asia Pacific Inside Sales Director- Bi-Weekly Sales Recovery Plan report to Country Lead and Asia Pacific Inside Sales DirectorOthers:- Conduct Training for New Joiners- Weekly Team Briefing- Bi-Weekly Sales Training- Monthly Sales Target Briefing Show less

  • Community Manager

    Apr 2017 - Aug 2018

  • Inside Sales Team Lead

    Mar 2012 - Mar 2017
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  JLL

  Sept 2018 - Aug 2024

  Workspace Experience Team

  Background:Our Client is one of the International Banks in Indonesia. We would like to achieve our Mission of Creating Exceptional and memorable Experiences for our Colleagues by building Genuine, lasting Relationships and being a Reliable Global Partner.Workplace Management:• Mitigate workplace challenges and prepare proactive solutions to improve productivity in the building.• Conduct floor work regularly to ensure space readiness.• Monitor space utilisation on a day-to-day basis. Proactively identify low and high-usage areas and inform Occupancy Planning of existing challenges or opportunities. Also, prepare recommendations for improvement and increase productivity• Review neighbourhood sizes, work patterns (e.g., how busy the neighbourhood and floors are on different days/times), and whether work settings are being used for their intended purpose. Provide feedback and behaviour analysis if required.• Help support & coordinate Workplace initiatives; including any communications campaigns associated• Liaise with the Workplace and project teams for periodical reviews of fixed desk requirements (e.g. is the desk still required as ‘fixed’ or can it be used as a shared desk)• Identify areas of improvement in the delivery of the services and processes, work closely with counterparts to ensure a consistent level of service delivery across the company, and implement change as required.• Work with the company’s environmental team to raise awareness and ensure optimum recycling for the site/HSBC business area and neighbourhood.Temporary Role:1. Residential Coordinator for 3 months2. Health and Safety Environment Office for 3 months Show less

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  Self Employed

  Mar 2024 - now

  Professional English Coach