Kiara Nathanson

Experience

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  Simola Country Hotel & Spa

  Nov 2018 - Mar 2019

  Casual shop attendant

  Company needed a casual shop attendant to help during the December holidays.

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  Family Office

  Oct 2020 - Feb 2023

  Au pair

  I work from 13:45pm to 17:00pm everyday during the week, I look after 2 kids fetch them from school and take them to their extra murals.

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  Freelance Marketing & Social Media Solutions

  Aug 2022 - Jun 2023

  Independent social media manager

  As an independent social media manager, I was hired by a marketing agency as a contractor to manage their clients' social media accounts on TikTok, Instagram, and Facebook. My responsibilities included scheduling content, creating copy and hashtags, and increasing their engagement on the accounts. I also tracked the performance of the accounts and provided regular updates to the agency on what was working and what was not.During my tenure, I managed two accounts for the agency: one in real estate and the other in retail. For the real estate account, I managed their presence on TikTok, Instagram, and Facebook, while for the retail account, I managed their presence on Instagram and Facebook.In addition to my social media management skills, I was proficient in a variety of tools and platforms, including ClickUp, video editing software, Microsoft Excel, Later, Canva, and Microsoft Teams.Throughout my contract, I remained committed to providing high-quality social media management services and helping the agency's clients achieve their goals through effective social media marketing. Show less

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  Bloom Boutique

  Sept 2022 - Feb 2023

  Bloom shop

  Assisted customers in selecting products, providing information about features, benefits, and usage to drive sales and promote customer satisfaction.Demonstrated outstanding product knowledge to answer customer queries and address concerns, resulting in increased customer trust and loyalty.Organized merchandise displays to attract attentionProcessed cash and card transactions efficiently, maintaining 100% accuracy in cash balancing at the end of each shift.Handled customer complaints and returns professionally, resolving issues promptly to ensure customer retention and a positive brand image. Show less

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  TIGERLILLY

  Feb 2023 - now

  Sales Manager

  My daily duties are to make sure the physical shop is neat and tidy and to attend to all customers who come into the shop.Respond to and handle any customer inquiries through email, WhatsApp, or phone. Book all Shopify orders as well as any returns needed. Upload inventory numbers, upload products when needed, put all sold-out items in draft, and assist customers with placing orders if customers are battling to or if a discount is not applying.