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Michal Dziendziura

Michal Dziendziura

Freelance Linguist

Followers of Michal Dziendziura343 followers
location of Michal DziendziuraPrague, Czechia

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  • Timeline

  • About me

    Founder at Free Walking Tour Prague

  • Education

    • University of Warsaw

      2006 - 2011
      MA Applied Linguistics: English and French (Translation & Interpreting Studies)

  • Experience

    • MKD Translations

      Jun 2010 - Dec 2017
      Freelance Linguist

      http://www.mkdtranslations.com- Freelance Translator and Project CoordinatorTranslation services in the following language pairs:CZECH - POLISH, Polish - CzechENGLISH - POLISH, Polish - EnglishFRENCH - POLISH, Polish - French- Freelance Teacher - Polish for foreigners, Czech and French

    • Anheuser-Busch InBev

      Aug 2011 - Aug 2014

      Cash Collection for French Speaking On-Trade Customers in Brussels:• Monitoring and rehabilitating overdue accounts• Minimizing the number of delinquent accounts and containing the flow to the next financial cycle• Resolving customer issues pertaining to delivery, pricing and bonus• Calling customers to align payment dates (proactive and reactive) and amounts to be paid• Performing account reconciliation as required• Monitoring customers on payment plans• Blocking and unblocking orders of problematic customers• Providing copies of documentation (invoices, credit notes, account statements…) to customers and business unit contacts• Upkeeping customer notes stored within the financial system• Answering customer credit related questions• Overall housekeeping on the ledger• Following the SLA/KPI associated with the role• Maintaining the process documentation (L5)• Processing loan subrogation requests• Acting as a Risk Champion and an Excellence Program SPOC Show less

      • Credit Control Specialist UK

        Aug 2013 - Aug 2014

      • Collections Officer Belgium

        Aug 2011 - Jul 2013

    • TransPerfect

      Oct 2014 - Jun 2016
      Project Manager

      Project manager for EMC, Western Digital (Prague) and United Airlines (New York City)Highlights:Highlights:- Managing the transition from Trados Studio to Wordfast Pro 4 and Global Link - Testing the workflow and helping to set rules for the new process – in pilot and fully developed stage - Problem-solving with Support and linguistic teams- Delivering projects timely as per the agreed process, discussing issues with the ClientOther tasks:- Coordinating all the project phases and efficiently predicting the lifespan of all stages of the project - Liaising with sales staff to set/clarify project parameters- Negotiating deadlines and rates with vendors- Establishing and maintaining excellent relationships with contract translators and proofreaders globally- Monitoring and controlling projects status- Managing project finances, including budgeting- Preparing and maintaining project documentation- Complying with relevant and applicable procedures- Performing quality checks at various stages of process to ensure quality and accuracy - Problem solving management at engineering/DTP level Show less

    • Free Walking Tour Prague

      Jun 2016 - now
      Founder & Licensed Guide

      Free walking tour operator in Prague & Licensed Guide https://freewalkingtourprague.euhttps://www.tripadvisor.com/Attraction_Review-g274707-d10898476-Reviews-Free_Walking_Tour_Prague-Prague_Bohemia.html

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Michal Dziendziura
      Yearly Business Visit Award Management Committee ABInBev Jan 2014 For implementation of the end-to-end collection process for the depot of Anderlecht, Belgium.
    • Awarded to Michal Dziendziura
      Business Visit Award Winner Q3 Management Committee ABInBev Nov 2013 "For the outstanding job and commitment in excellent ownership demonstrated via activating and fine-tuning of the Business Continuity Plan during the Transportation crisis leading to smooth operation during the strike".
    • Awarded to Michal Dziendziura
      WOW Award August 2013 Management Committee ABInBev Aug 2013 "For outstanding concern and commitment, that is a good example for all the employees of the company".