Angga Wibowo

Experience

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  Webland Internet Cafe

  Mar 2001 - Sept 2003

  Tech Support

  Webland Internet Cafe is a popular Internet Cafe in Yogyakarta, Indonesia with hundreds of customers. I have a team doing task as technical support.Our task are:- Provide support for troubleshooting Hardware,- Provide support for troubleshooting Windows OS,- Provide support for troubleshooting Windows based application- Provide support for troubleshooting Networking- Provide support for troubleshooting Internet problems.We also have responsibilities to:- Test new software- Test new hardware- Installing software and hardware to our system Show less

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  IT Center Fasnet

  Feb 2004 - Mar 2007

  IT Trainer

  IT Center Fasnet, http://fasnet.ugm.ac.id is reputable IT Center reside in Gadjah Mada University Yogyakarta, Indonesia. IT Center Fasnet offers IT Training from operating Basic Computer, Office Application, Hardware and Software Troubleshooting Training, Networking and Linux Training and also Windows Server Training.My Responsibilities:- Provide training for Hardware and Software Troubleshooting classes- Provide training for Networking and Linux classes- Provide training for Windows Server classes.I also have task to write tutorial and guidelines for:- Hardware and Software Troubleshooting guidelines- Networking and Linux tutorial- Windows Server tutorial Show less

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  Wahana komputer

  May 2004 - Mar 2006

  Book Author

  I have authoring several books for Wahana Komputer Semarang, a wellknown IT Books Publisher in Indonesia. All the books have been published in Indonesian language: 1. Tutorial 3 Hari: Menggunakan Microsoft Excel 2003. ISBN: 9797315681. 2. Tutorial 3 Hari: Menggunakan Microsoft Word 2003. ISBN: 979731569X. 3. Seri Buku Pintar: Menjadi Administrator Jaringan Komputer. ISBN 9797317315. 4. Teknik Mengelola dan Menyelamatkan Data di Harddisk. ISBN 9797630110. 5. Seri Panduan Lengkap: Menguasai Pemrograman Web dengan PHP5. ISBN 979763177X. 6. Seri Panduan Praktis: Pengolahan Database Dengan MySQL. ISBN 9789797633158. Show less

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  PT Sejahtera Globalindo

  Nov 2006 - May 2008

  Network Support

  PT Sejahtera Globalindo, http://www.snet.net.id is a national company focusing on Internet Service Provider and VOIP Service in Indonesia. The company provide wireless Internet access in major cities at Java and Bali island. VOIP service have gateway in Hongkong, Singapore and Indonesia providing international phone to many countries.My duties are:- Performing wireless area survey- Installing wireless 2.4 ghz network on customer side- Installing wireless 5.8 ghz backbone from company branch to headquarters- Installing VOIP device- Set up routing at customer and company network- Installing Mikrotik OS at company Routerboard device- Troubleshooting networking, hardware and application at customer and company office system Show less

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  CV Gajahmada

  May 2008 - Jun 2011

  Network Engineer

  CV Gajahmada, http://www.gajahmada.co.id is a leading Tile and Sanitary distributor in Yogyakarta, Indonesia. CV Gajahmada have hundreds of employees in several departements such as Marketing, Sales, Frontliner, Delivery, Administration, Finance and IT departement. Everyday we sold and distributed tens of thousand item from our warehouse at Jogja city. Our company is implementing IT in every aspect of our daily routine.My job is responsible for:- Maintaining every hardware and software of office desktop computer- Setup terminal client so user can access virtual desktop using NComputing technology- Setup and maintain wired network and wireless backbone network in the office and between branch and warehouses.- Managing network switch and router- Maintain network security and anti virus- Managing Windows Active Directory- Maintaining Windows Server 2003 and Microsoft SQL Server 2000- Performing backup for Microsoft SQL Server 2000 using NAS- Setup Linux Ubuntu, Apache Webserver- Setup IP Cameras Show less

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  Edgeworks Solutions Pte Ltd

  Sept 2012 - Aug 2014

  Remote Support Engineer

  Remote support for installation and troubleshooting of POS application which contain tasks:- Perform database backup and restore - Install software system - Configure settings in the system setup or in configuration files - Setup operating system Windows 7 or Windows XP - Setup Database Microsoft SQL Server Express 2008 R2- Various task including Server Management, Database Management, Mantis Ticketing System Management

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  Upwork

  Sept 2014 - Oct 2018

  Certified IT Support

  I was freelancer at several freelancer websites. My main duties is managing computer network, wireless network, computer hardware, router, voip and Linux/Windows server. But i also have additional task managing SQL server and MySQL databases, webserver, php, xmpp instant messaging, network surveillance system, building websites and data entry job.Some projects that i have completed:- Computer Networking support and administration.- Windows, Linux, Unix server Administration.- Nginx, Apache and IIS webserver administration.- Ip camera/Analog CCTV deployment and administration.- Wordpress setup and administration.- Desktop computer support and administration.- Mantis Ticketing System administration.- Printer, fax, scanner trouble shooting and ink refill.- Virus removal. Show less

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  KidZania

  Mar 2019 - now

  Associate Manager Information Technology

  PT Aryan PP Properti is a company that run Edutainment theme park KidZania Surabaya. KidZania Surabaya is chain international theme park with edutainment mission, giving roleplay as various professional job to be played by the visitors. My role as IT Assistant Manager under Operational Manager of KidZania Surabaya is managing daily operation of IT Departement with responbilities:- Designing infrastructure and application to support daily operasional.- Recruit IT specialist and built IT Departement.- Create IT policy to be applied in daily operations.- Design and build Online Ticketing Website on: ticket.kidzaniasurabaya.com- Managing FourZ facility operating system. FourZ is cloud based private system for running KidZania theme park. - Administer on-premise and cloud servers. - Supervise and run internal IT projects. - Coordinate and give IT support for staff & visitors. Show less