
Enrique Cortes Huerta
Servicios Generales

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About me
Head of Productivity and Performance - Business Transformation
Education

Universidad La Salle, A.C.
2002 - 2006Ingeniería Industrial y en Sistemas Organizacionales
Experience

Havas Media México
Mar 2009 - Jan 2011Servicios GeneralesEncargado del área de Mensajería, Mantenimiento de oficinas, trato con proveedores,Reservaciones de Vuelos, estados de cuenta, Gastos Generales por mantenimiento y renta de oficinas, control de estacionamientos, pago a proveedores, Logística de mudanzas,transporte del personal,cambios de personal,presupuesto anual, uso de tarjetas corporativas, Ordenes de compra, anticipos, compras y estrategias IT, control de personal de Limpieza, recepción y mensajería, control de personal con telefonía móvil, sincronizacion de blackberry e instalación de Lotus Notus(IBM), Alta de Blackberry en VNC, Mantenimiento de flotilla de autos. Show less

Servicio Fácil del Sureste
Nov 2011 - Jun 2013GerenteArqueo de caja, cortes, precortes, resguardo y envio de valores, logistica e inventario de lubricantes, logistica e inventario de combustible, reclutamiento y manejo de Personal,Prenóminas,Supervisión, Operación, Capacitación de personal,Servicio al Cliente,Mantenimiento de instalaciones,Facturación, Logro de Metas de Venta, prospección de clientes, negociación, trato con proveedores, uso de monederos electrónicos, sistema de flotillas,tramites y auditoria de procesos, calidad y 5's, Generación de reportes. Show less

GEA INTERNACIONAL
Jul 2015 - May 2016Coordinador Corporativo de Servicios Generales
ISS Facility Services - México
May 2016 - now-Operational and administrative support for the account in general. Attention to calls and follow-up meetings.-Implementation of FMS system (Ticket System) for the account.-Standardize operational processes of service delivery and billing reconciliation. Development of ToDo list of the account based on service agreement scopes.-Recruitment and selection of Technicians, operative supervisors and Maintenance Managers for the Metro Norte and Metro Sur region.-Responsible for the massive loading of janitor materials and cleaning commodities in Navision system for the account in order to raise the internal orders so the material kits could be delivered.-Support to the team in contract review, definition of KPIs and priorities of attention by type of request. Response to problems/queries raised by customer. Show less -Report of BRM/ISS(Monthly) and BRM Client Financial and operational report. Calculate of annual OPEX estimated to next 3 years for Takeda Facilities area. Budget management and expense control and reporting by type of service, area and cost center.-Follow-up to new office construction project, Coordination of office moving and remodeling projects.-Liaison with Building Administration. Responsible for Landlord payment services (Rent, Maintenance, Electricity). Pedestrian and vehicular access control.-Coordination of events, Townhalls, Coffee breaks, Workshops etc.-Management of Ariba and Coupa system to request purchase orders, contracts, amendments, addendums, contract appendix, SOW, TPRM process suppliers according to policy Ethics and Compliances policy.-Subcontractor Management-Fleet Management Show less Responsible for preventative and corrective maintenance to Critical Equipment (UPS, PDU, CRACs, Electric Generator, ATS). Scheduling and attention according to Plan Preventative Maintenance to general infrastructure (HVAC, Access control, smoke detection, fire sprinkler, Pre-action system, Red Panel, Electrical mainboards for normal and regulated power.-Annual Major Maintenance according to planned downtime. (Power Shutdown)-Monthly report of service proposals, billing, expenses and incoming accruals, baseline services (P&L).-Change control system management (Servicenow)-Manage the Floor Plan Layout responsible for assignment and habilitation of workplaces.-Management of MyMCS and Tririga system for ticket service and PPMs.Responsible for the Video Conference Room upgrading project and automation of the videoconferencing system with LUTRON blinds and Illumination set points. Show less
Head of Productivity and Performance
Feb 2024 - nowTransformation Manager - Mexico Transition & FMS Transformation - Operations Performance
Nov 2022 - nowScotiabank Operational Transition and Facility Management System Integration
Mar 2022 - Nov 2022Key Account Manager / Facilities Manager - Takeda - Local Key Account
Aug 2020 - Feb 2022Key Account Manager / Facilities Manager - Shire - Global Key Account
Sept 2017 - Aug 2020Facilities Manager - Barclays Bank - Global Key Account
May 2016 - Oct 2017
Licenses & Certifications

Contract Transition Certification
ISS A/SAug 2022- View certificate

Sustainability Training by Essity - Introduction to Sustainability
EmpactoNov 2024 
Key Account Manager Certification
ISS A/SSept 2018
Languages
- esEspañol
- inInglés
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