PRIYANKA MITRA

Experience

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  Bharti Retail Limited (Easyday)

  Mar 2010 - Mar 2012

  Team Leader

  Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers.Duties:Preparing daily workloads for staff & co-ordinating the daily allocation of work. Motivating the team to achieve high standards and KPI targets. Handling new client enquiries and acting as the face of the business. Dealing with and resolving problems and issues which arise. Working with the sales and marketing team to drive sales forward. Mentoring and training up junior and new staff. Monitoring & reporting on standards & performance targets. Arranging & chairing weekly team meetings, focussing on targets & achievements. Implementing new initiatives. Involved in the recruitment of new staff. Praise team members and creates a positive working environment. Ensuring all administrative and IT records are entered and updated correctly. Providing prompt and accurate information on individual performance. Show less

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  Fabindia Overseas Pvt Ltd

  Mar 2012 - Nov 2012

  Store Manager

  *Sales & Marketing * Store Operations * Retail Procedures * Business Development * Strategic Planning * Team Leadership * problem solving and trouble shooting *cross and inter selling strategies * supervision and training * Visual Merchandising * Team & People Management * Customer Service * Market Research * Sales cycle analysis

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  ITC Limited

  Mar 2013 - Oct 2015

  Operations Manager
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  TransPerfect

  Apr 2017 - May 2020

  Successfully demonstrated experience of managing teams in a global project management function across multiple geographic regions with an excellent performance track record in planning, scheduling, coordinating, and managing activities for multiple projects delivery (Agile,waterfall) methodologies.

  • Project Manager

    Aug 2018 - May 2020

  • Project Coordinator

    Apr 2017 - Jul 2018
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  HP

  Jun 2020 - now

  Configuration Services Project Manager

  - Coordinated the requirements analysis in close collaboration with the end customer, Technical Consultants and Sales Representatives.- Acts as Subject Matter Expert (SME) providing direction and guidance related to configuration services and engagement process.-Identify the potential risks along the process and proactively communicate them to the customer and sales team- Led meetings with the project stakeholders to clarify scope, requirements, timelines, and negotiate trade-offs where needed.- Defined project plans including sequence of activities, durations, dependencies, milestones, deliverables, and owners.- Task management and monitoring of the progress; ensured the project visibility and transparency at any point of the project phase.- Led a global, virtual, multidisciplinary project team for service development and implementation (engineering, product data management, procurement, factories) to deliver projects within the constraints of time and scope.- Participating in Quarterly Business Reviews with Sales management, monthly roundtables with Service Sales Specialists and Computing Service Category, ad-hoc presentations to Sales teams on service portfolio, processes, R&Rs.- Managed and actively participated to process development and improvement projects with strategic relevance for the organizational unit- Close coordination with Factory along with working along with accounts Team and customer Show less