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Micah Lee

Micah Lee

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Followers of Micah Lee256 followers
location of Micah LeeCambridge, Massachusetts, United States

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  • Timeline

  • About me

    Advisory Services Associate at Moody’s Analytics

  • Education

    • Boston University

      2019 - 2023
      Bachelor of Science in Business Administration - BSBA Business Analytics, Management Information Systems

      Activities and Societies: BU Men’s Rowing

  • Experience

    • Perry's Restaurant

      May 2021 - Aug 2021
      Host

      Highly skilled in coordinating dining room staff and executing service workflows to ensure customer satisfaction.Organized and scheduled reservations, successfully greeted and sat 300+ customers per day.

    • BlackRock

      Jun 2022 - Aug 2022
      Business Operations Analyst Intern

      Client Onboarding Implementation InternShadowed and participated in internal huddle calls, completed onboarding questionnaires in Excel, and drafted summary emails.Collaborated on a team of interns to identify opportunities to boost efficiency, mitigate operational risk, improve clientexperience, and optimize productivity within the onboarding process.Conducted firm wide research regarding the efficiency of internal tools and systems to better understand and provide insighton the most effective method of scaling out a new internal system.Presented on summer analyst project findings to senior management members within Client Experience functions.Implemented automations in multiple Excel workbooks using VBA macros to efficiently sort through lists of clients' details Show less

    • Moody's Analytics

      Nov 2023 - now
      Advisory Services Associate

  • Licenses & Certifications

    • Scrum Master Certified (SMC)

      Scrum.org
      Mar 2023