Rocco Morisco

Experience

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  Unique Solutions, a div. of Unique Coupons, Inc.

  Jun 1998 - Apr 2003

  Account Operations Manager

  • Directed multi-functional interface with all sales, customer service, production/manufacturing and technical service efforts to streamline the completion of promotional programs for Fortune 500 companies such as Nabisco, Pepsi Cola, Planters, Brach’s and Pepperidge Farms.• Successfully organized the sale, manufacturing, delivery and installation of promotional programs within the CPG industry.• Monitored the workflow and deadlines with the help of setting timelines and priorities for the customer service department in order to complete projects. • Offered sales support through follow-up phone calls and/or e-mails, generating quote requests and proposals. Show less

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  Delta Golf

  Apr 2004 - Jul 2007

  Sales and Marketing Manager

  • Managed marketing plan, product direction and budgets to achieve profitability for company and capture market share.• Provided direction for sales force for East and West Coast sales representatives.• Developed, created and executed successful marketing materials such as product line catalogs, direct mailings and promotional literature.• Responsible for the marketing and advertising of new and existing golf club product lines.• Successfully recaptured lost business and gained new business.• Achieved and sold equipment programs to companies such as Rawlings, MC Sports, School Specialty, Blains Farm and Fleet, Meijer’s, Scheel’s Sporting Goods and Pro Golf of America.• Tradeshow development, coordination, set up/tear down and booth representation. Show less

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  Unique Solutions, a div. of Unique Coupons, Inc.

  Jul 2007 - Sept 2009

  Production Manager

  • Responsible for all warehouse functions including inventory management and allocations for 1.5 million dollars’ worth of raw materials and hard goods.• Reorganized warehouse, improved production, and developed procedures for all shipping and receiving, inventory control and spare part orders.• Saved the company 15% annually on reduced freight costs by utilizing alternative vendors and negotiated bulk shipping discounts with contracted carriers.• Improved spare parts order profitability by 20% through effective stock procurement and aggressive sales follow up through emails and phone contacts with clients.• Monitored project schedules for the successful construction of coupon inserting and labeling equipment.• Managing inventory and coordination of order and deliveries, with ability to prioritize conflicting client demands. Show less

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  ProVest LLC

  Jan 2010 - Feb 2017

  Midwest Contractor Manager

  • Provided leadership and direction of 25 in-house employees in three different departments including the independent process server network for Illinois, Indiana, Kansas, Michigan, Ohio, Oklahoma, Texas and Wisconsin consisting of 100 independent process servers.• Created training manuals and implemented standards and guidelines used by all of the organization’s employees and field servers.• Launched new data management mobile software (PSO Mobile) which included employee training and mobile field application used by process servers in the field.• Implemented and improved team handbooks and reorganized departments to streamline processes and procedures.• Interview hire, train, and dismiss personnel; performed evaluations and decided on salary increases and promotions.• Trained and mentored two team members for promotion to team lead positions within the organization.• Obtained State of Illinois Private Detective License in 2016. Show less

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  Rancilio & Associates

  May 2017 - now

  Midwest Operations Manager / Licensed Private Detective

  Rancilio & Associates is a multi state process serving firm that covers Michigan, Tennessee and Illinois. Home Confinement is also a multi state full service electronic monitoring company that provides and monitors gps,SL3 and TAD tethers. • Obtained compliance documentation, liability insurance, and State of Illinois detective agency licensing for service of process within the State.• Researched and set up new office location including leasing agreements, business and city licensing, and purchase/lease of office equipment and supplies.• Created process server training manuals, Illinois standard operating procedures manual and implemented standards and guidelines used by organization’s employees and field servers.• Provide training, direction and recruitment of independent process server network for Illinois and Tennessee counties.• Obtained business through networking, sales presentations, and trade show events to grow revenue for Midwest operation. Show less